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Cursor Not Visible on Client Machine Without Its Own Mouse


bonemouth

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bonemouth

Hi, I randomly had this issue crop up with Synergy 3 RC2 and updated to RC3, where it persists. Everything was working fine for months until today. I use a KVM switch, and the cursor is invisible for the client machine. If I connect a separate mouse to the client machine, everything works fine. I've read where some people had scroll lock enabled. That wasn't the case here. I also reset Synergy on both computers and restarted them and reset my router, but none of that changed anything.

Please help me fix this so I don't have to have a separate mouse installed on the client!

Edited by bonemouth
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  • 5 months later...
Bastina

Hello there 🙂

It appears that synergy and your KVM switch are giving you a lot of trouble. Here are some steps. I hope this will be helpful 🤝for you since the client machine cursor is invisible but works well while using a separate mouse.

  • Make sure your KVM switch drivers and the synergy software are up to date.
  • Check that the display settings and resolution on the client computer match those on the server.
  • Cursor visibility is controlled differently by certain KVM switches due to various settings.
  • To see whether it fixes the problem try connecting the client computer to a different KVM port.
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