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Log File URL problem


Ekim

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Hi,

I had to submit a ticket for some troubleshooting.  (i.e. I can't get v2.x to work at all in my setup).

But, how do I grab the log URL?

I upload the log

I select 'view log file' and it redirects to my browser, downloads the log file, and closes the tab. I can't select the URL while the 'save file' dialog is active, the tab closes, and the log URL doesn't show up in my browser history...

 

Using: 

Ubuntu 17.10 

Chrome

Cheers

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Sorry, this is an issue with my particular installation of Chrome, on Ubuntu. The 2nd machine is also Ubuntu + Chrome, and it doesn't save the file and 'disappear' the URL.

I suspect that this is the wrong forum for Chrome problems... :-)

sorry for the noise

 

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  • Synergy Team
Nick Bolton
5 hours ago, Ekim said:

I select 'view log file' and it redirects to my browser, downloads the log file, and closes the tab. I can't select the URL while the 'save file' dialog is active, the tab closes, and the log URL doesn't show up in my browser history...

 

Sorry, that's a bug on our website. We're urgently trying to fix this. Thanks for your patience.

Meanwhile, could you upload the downloaded log file to a cloud file sharing platform like Google Drive and share the link to that instead?

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