Update won't work

[kdconway789]

I just did the latest update and this is as far as my PC will go..... HELP!

[2018-04-15T20:23:28] INFO: starting server

[2018-04-15T20:23:28] INFO: config file: C:/Users/KEITH&~1/AppData/Local/Temp/qt_temp.gq2508

[2018-04-15T20:23:28] INFO: log level: INFO

[2018-04-15T20:23:38] INFO: zeroconf client detected: dconway-50953

 

This is what the client (my laptop) shows

[2018-04-15T19:32:42]  INFO: zeroconf server detected:  192.168.1.65

        (same)                    INFO: starting client

        (same)                    INFO: config file: C:/Users/dconway/AppData/Local/Temp/qt_temp.Hp1496

        (same)                    INFO: log level:  INFO

 

[Nick Bolton]

Looks like you're using Synergy 1. The problem you're having is due to a limitation of Synergy 1 (Zeroconf). Would you mind switching to Synergy 2 instead? This problem is fixed in Synergy 2.

[kdconway789]

Hi Nick! Thanks for responding. So I uninstalled everything...reinstalled Synergy1, then the update to Synergy2. After that all I get is a blue screen on both computers with a box in the middle that has dconway in it. The client laptop shows a statement saying to install Synergy on another computer to get started??

[Nick Bolton]

1 hour ago, kdconway789 said:

After that all I get is a blue screen on both computers with a box in the middle that has dconway in it

That's odd, you should see both of your computers on there. Did you update both of your computers to Synergy 2? Remember, you can also contact your support team

https://symless.com/contact/customer-support

[GranPaSmurf]

It sure sounds like one doesn't have Version 2 yet.

If you haven't installed version 2 there yet, I'd do a good uninstall first.