Mr. Christopher Posted March 19, 2018 Share Posted March 19, 2018 I updated to 2.0.7-stable today and my mouse/cursor isn't smooth anymore. It's very laggy and was almost unusable including frequent disconnects where I had to press 'retry' on the Synergy client. I figured I'd restart both of my machines (both Windows 10) to give the update a fair chance. But it hasn't made it any better. I frequently stop being able to control my 2nd machine even though the client shows the connection is good. If I restart the Synergy service in Windows on both machines I get the connection back but the lag is still severe and it eventually disconnects again. Sometimes after only a couple minutes. Has anybody else had a reduction in connection quality after the update? Quote Link to comment Share on other sites More sharing options...
GranPaSmurf Posted March 19, 2018 Share Posted March 19, 2018 Try rebooting both machines. Start a Support ticket. Quote Link to comment Share on other sites More sharing options...
Mr. Christopher Posted March 20, 2018 Author Share Posted March 20, 2018 Thanks for the reply, but from my post above: "I figured I'd restart both of my machines (both Windows 10) to give the update a fair chance. But it hasn't made it any better." I'll start a support ticket if it doesn't get resolved soon but rather than bug the support staff I thought I'd reach out to see if it's a known issue. Quote Link to comment Share on other sites More sharing options...
GranPaSmurf Posted March 20, 2018 Share Posted March 20, 2018 It's a known issue with multiple possible causes. Support tickets are the fastest way to get yours in front of one of the developers. Report your experience to support. Send logs for each machine. Trouble tickets drive development. https://symless.com/contact/customer-support Quote Link to comment Share on other sites More sharing options...
Mr. Christopher Posted March 20, 2018 Author Share Posted March 20, 2018 Thanks again. I submitted a support ticket. I also requested an update on the drag/drop of files feature which I was told last year would be released Q1 2018 Quote Link to comment Share on other sites More sharing options...
Mr. Christopher Posted March 20, 2018 Author Share Posted March 20, 2018 FYI: drag/drop has been pushed back for half a year to Q3 which is being released with Synergy 2.1 Quote Link to comment Share on other sites More sharing options...
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