SubCookie Posted March 9, 2018 Share Posted March 9, 2018 As the title says my cursor on my client Computer running windows 10 takes up to 3 seconds to appear and i cant find any solution so if anyone could help me that would be great not really any logs i can send since it only shows moving to clientpc thanks in advance Quote Link to comment Share on other sites More sharing options...
SubCookie Posted March 9, 2018 Author Share Posted March 9, 2018 13 minutes ago, SubCookie said: As the title says my cursor on my client Computer running windows 10 takes up to 3 seconds to appear and i cant find any solution so if anyone could help me that would be great not really any logs i can send since it only shows moving to clientpc thanks in advance It seems to be when there is no application or window in fullscreen Quote Link to comment Share on other sites More sharing options...
SubCookie Posted March 9, 2018 Author Share Posted March 9, 2018 16 minutes ago, SubCookie said: It seems to be when there is no application or window in fullscreen only seems to be a few applications that make my cursor show up instantly Quote Link to comment Share on other sites More sharing options...
GranPaSmurf Posted March 10, 2018 Share Posted March 10, 2018 are both computers Win10? Quote Link to comment Share on other sites More sharing options...
SubCookie Posted March 10, 2018 Author Share Posted March 10, 2018 @GranPaSmurf Yes they are both running windows 10 Quote Link to comment Share on other sites More sharing options...
GranPaSmurf Posted March 10, 2018 Share Posted March 10, 2018 This is certainly an issue that needs the attention of the developers. Even though you have already looked at the logs, still report your experience to support. https://symless.com/contact/customer-support It's the quickest way to get your issue in front of the developers. Send logs for each machine. Trouble tickets drive development. Quote Link to comment Share on other sites More sharing options...
GranPaSmurf Posted March 10, 2018 Share Posted March 10, 2018 All that said, I would do a clean install on both machines to see what happens. Thoroughly purge Synergy from your computers. I'm lazy, I use a free version of Revo Uninstall. Then restart each and re-install. I usually re-download the package from Synergy. Picky, but just in case. Let us know if that helps any 1 Quote Link to comment Share on other sites More sharing options...
SubCookie Posted March 10, 2018 Author Share Posted March 10, 2018 ok so this is rather weird after uninstalling some software from my work which was no longer needed it works perfectly so it was probably something with the software that was installed on the client pc @GranPaSmurf thank you for the help Quote Link to comment Share on other sites More sharing options...
GranPaSmurf Posted March 10, 2018 Share Posted March 10, 2018 GREAT! I'm glad you figured it out. Quote Link to comment Share on other sites More sharing options...
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