Popular Post NicolasF Posted March 2, 2018 Popular Post Share Posted March 2, 2018 Hello, Like many users, I am facing difficulties to use Synergy v2 (after years of v1 daily usage and satisfaction), and want to share my thoughts about the current product. Just do whatever you want with IMHO: 1. Link to this forum. It is very surprising not to have a forum/community link from the product home page to this helpful forum. (it took days for me to discover the forum) 2. Single log file: sending-log with right-click is nice, but when you just want to tail -f/diff/... these files in your own, it is a bit boring to handle so many. 3. Add a right-click log level change feature. By default it looks to be set to 'debug'. Should be changed to 'warning', with an easy way to enhance the verbosity. (I have seen the conf file parameter, but for non-IT users) 4. Documentation about the whole list of conf parameters is a must, UI that does the "magic" cannot work in all cases. A simple doc page would fix most remaining issues. 5. Harmonize configuration in-between platforms: use of Win registry differs from files config in Linux and so on... why not sticking with identical configuration files ? 6. Explanation about what is the online registering process. I don't see how it works, why the very first host that has been registered becomes the server at each startup even if it was the client at the previous session, why I have to login to symless.com whenever there is only one host in the config UI for some hosts and not for all and so on.... Thank you for your attention, Regards, Nicolas 2 Quote Link to comment Share on other sites More sharing options...
GranPaSmurf Posted March 2, 2018 Share Posted March 2, 2018 Nicolas, good points. Moderators of this forum have put together an UNOFFICIAL set of documentation as a temporary workaround until the devs can put together an official document 1 Quote Link to comment Share on other sites More sharing options...
Popular Post JDDoesIT Posted March 2, 2018 Popular Post Share Posted March 2, 2018 Don't read too much into this... I think I'm in love with this post. 2 Quote Link to comment Share on other sites More sharing options...
MarkAT Posted March 14, 2018 Share Posted March 14, 2018 I too was very surprised after making my purchase, there is no documentation or self help information. The main web site has a Blog link with 2 posts, but no links to this support forum. I had an immediate problem with my install on Ubuntu 17.10 and got a prompt response from technical support. However, this just lead to a few other problems I was able to quickly resolve through this forum. I'm sure that support requests could be cut down just by including this forum link and brief documentation when a new user makes a purchase. 1 Quote Link to comment Share on other sites More sharing options...
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