IT Troll Posted February 27, 2018 Share Posted February 27, 2018 For the past two releases (2.0.5 & 2.0.6) I found that the Windows installer would stall part way through the setup when upgrading an existing installation. I had to manually stop the Synergy service for the installation to continue. With 2.0.6 it stalled at "Validating installation" with no real clue as to what it was doing. On the other hand, the Mac in-place upgrade worked fine. Link to comment Share on other sites More sharing options...
GranPaSmurf Posted February 27, 2018 Share Posted February 27, 2018 interesting observation. Here is another data-point I installed 2.06 Monday afternoon. I did this: Win 10 laptop, in-place upgrade, Win 10 desktop, squeaky-clean (I'm lazy - I use a free version of Revo Uninstaller) re-install Win 7 (32 bit) squeaky-clean re-install Kubuntu 17.10 in-place upgrade All 4 were perfectly smooth, usual pop-ups with no glitches on all 4. I restarted a couple of times as verification. Perfect operation. This morning, after overnight shut-down. all 4 started Synergy with no intervention needed. I haven't opened the UI on any of the 4 with about an hour of use today. Link to comment Share on other sites More sharing options...
IT Troll Posted February 28, 2018 Author Share Posted February 28, 2018 Hmmm, that's interesting. I wonder what is different about my Windows 10 system. Previously, it upgraded fine, it is just the last two that needed manual intervention. Link to comment Share on other sites More sharing options...
GranPaSmurf Posted February 28, 2018 Share Posted February 28, 2018 when you do a clean install, are you totally purging all Synergy from the computer? registry too? Link to comment Share on other sites More sharing options...
IT Troll Posted February 28, 2018 Author Share Posted February 28, 2018 I don't do a clean install - clues in the title. I'm just doing an in-place upgrade as you would expect any average user to do. Link to comment Share on other sites More sharing options...
GranPaSmurf Posted February 28, 2018 Share Posted February 28, 2018 Ahh So... good troubleshooting. 2 of my installs were an in-place upgrade, flawless Link to comment Share on other sites More sharing options...
Davewill Posted February 28, 2018 Share Posted February 28, 2018 Had the same problem on my upgrade to 205 and 206. Had to kill the installer, reboot, then stop the Synergy service to get the install to run successfully. Link to comment Share on other sites More sharing options...
IT Troll Posted March 13, 2018 Author Share Posted March 13, 2018 Just had the same again with 2.07. Stalled on validating install. Close installer, stop service, launch installer, success. Link to comment Share on other sites More sharing options...
GranPaSmurf Posted March 13, 2018 Share Posted March 13, 2018 Ahh! So if I understand the workaround: in-place install get blocked part-way stop the installation stop the Synergy service, install successfully. So, since it's an in-place installation, Synergy service is already there from the previous Synergy. I like to do clean installs when we update, but now I'm wondering if one could just stop Synergy service first, then install the update. The fresh installation would probably restart the service, but if not, it's easy to restart. Hmmm. Link to comment Share on other sites More sharing options...
IT Troll Posted March 13, 2018 Author Share Posted March 13, 2018 Yeah, I am sure that stopping the service first would do the trick. However, the installer should handle that automagically. I didn't have this problem prior to v2.05. Auto update is planned feature so it will need to handle the service better for that to work reliably. Link to comment Share on other sites More sharing options...
GranPaSmurf Posted March 13, 2018 Share Posted March 13, 2018 Link to comment Share on other sites More sharing options...
IT Troll Posted April 17, 2018 Author Share Posted April 17, 2018 Fixed in 2.0.9 Included in this update: Resolved issue with Windows installer getting stuck at validation step (fixed for 2.0.8+) Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.