alex.prim 1 Posted January 26, 2018 Share Posted January 26, 2018 Helllo,  I understand that this is a new version and sometimes things get nasty. Regardless of the situation the main reason why we, the customers, are paying for a product, is to have a support available in case things go south. In our current situation, the hyperlink is missing from the "Submit request" button. We have a placeholder as you can see..the "#" instead of an actual redirect and there are several others in the same situation. Any chance you can fix the submit request button so we can create tickets? Yes, I am part of that 5% that have issues  Thank you,  Link to post Share on other sites
Synergy Team Nick Bolton 407 Posted January 26, 2018 Synergy Team Share Posted January 26, 2018 We're working on fixing this issue urgently. For now, please email us: [email protected] 1 Link to post Share on other sites
alex.prim 1 Posted January 26, 2018 Author Share Posted January 26, 2018 Update: problem is currently solved. I have submitted a ticket for my actual issue regarding v2.4 connectivity. Â This topic can be considered as closed. Thank you, 1 Link to post Share on other sites
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