xijio Posted January 26, 2018 Share Posted January 26, 2018 https://synergy-logs.symless.com/ec6f269dc42c4206c98f0be2a50c7e91/logs/35377-2018-01-25T19-09-16.log https://synergy-logs.symless.com/ec6f269dc42c4206c98f0be2a50c7e91/logs/35377-2018-01-25T19-29-40.log I can't create a support ticket. I've tried in 5 browsers across two devices. Super frustrating, the submit button doesn't do anything!!!!!! Anyway, my problem is that sometimes it works to mouse between devices, sometimes it doesn't. Super inconsistant. The little screens flash green/grey too. Something wacky going on. Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted January 26, 2018 Synergy Team Share Posted January 26, 2018 If you scroll up on the support form, do you see any errors? e.g. missing field, etc. You can email support directly if you like: support@symless.com Link to comment Share on other sites More sharing options...
xijio Posted January 26, 2018 Author Share Posted January 26, 2018 no errors. Just nothing happens when I hit submit. I've tried on 3 devices now including two pcs (one running windows, one linux) tried chrome, firefox, edge and firefox ios and safari ios Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted January 26, 2018 Synergy Team Share Posted January 26, 2018 Could you enable debug mode or developer tools for your browser? Please email us to get help: support@symless.com Link to comment Share on other sites More sharing options...
xijio Posted January 26, 2018 Author Share Posted January 26, 2018 In the firefox developer console nothing happens when I click submit. On the console tab, on the network tab, on the debug tab. Submitting just just doesn't do anything Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted January 26, 2018 Synergy Team Share Posted January 26, 2018 Thanks for the info. Did you send an email in the end? Link to comment Share on other sites More sharing options...
xijio Posted January 26, 2018 Author Share Posted January 26, 2018 yessir! just sent, thanks for your help. Looking forward to a reply from your team Link to comment Share on other sites More sharing options...
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