x187lockdown Posted November 28, 2017 Share Posted November 28, 2017 Hi, Bought and paid for an upgrade to Synergy 2. Tried installing on my setup at work which is a laptop and a desktop both connected to the same switcher box. Installed and worked fine on the laptop but on the desktop I get the "Login failed! Session IP address mismatch". I've tried re-installing multiple times and restarting after but still no luck. Can you please suggest a solution to this as this is incredibly frustrating. Or at least tell me some things I can try to help diagnose the problem. I thought setup was supposed to be simplified in this release. So far I've wasted over an hour trying to get this working and now I'm reverting back to Synergy 1. Please address this as a priority, seems I am not the only one experiencing this. Log file attached. synergy-combined.log Link to comment Share on other sites More sharing options...
EqUaTe Posted November 28, 2017 Share Posted November 28, 2017 To me, this feels like an issue with how your work network is set up. It seems like there is an outbound NAT pool, and that people get allocated addresses randomly out of this, along with ports. This leads to different connections from each of your systems coming from different IPs each time. It is, however, interesting that the laptop is working fine, unless the OS on that is preferring the wifi connection over the LAN connection (a common issue). Does it work properly on your laptop when you disable the wifi? Link to comment Share on other sites More sharing options...
x187lockdown Posted November 28, 2017 Author Share Posted November 28, 2017 Appears you're right. I thought the laptop was using the docking station ethernet but it was actually using Wifi. After disabling Wifi, reinstalling (+manually cleaning), I get the same error. So what are my options here, if any? Thanks Link to comment Share on other sites More sharing options...
x187lockdown Posted December 4, 2017 Author Share Posted December 4, 2017 Any update on this? Currently paid for Synergy 2 but can't use it! Link to comment Share on other sites More sharing options...
stuart macmillan Posted December 4, 2017 Share Posted December 4, 2017 This is a user supported forum we might not be able to solve your problem. If you need to contact symless directly for support you can contact them here: https://symless.com/contact/customer-support Stuart Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.