FireFrenzy Posted November 4, 2017 Share Posted November 4, 2017 Hey since i have somehow become a moderator (thanks btw even if i have 0 clue what i am doing) i figured it'd behove me to actually use synergy 2 again... And my basic bitch setup with 2 Win10 pcs has run into its first hurdle... Somehow a third PC has shown up in my personal network, a pc that somehow IS connecting but isnt the name listed in the UI... And then it also just doesnt work for me. I've uploaded logs from both systems but when i clicked "show logs" i didnt get like an URL or something oin the main desktop (thats the "Yggdrasil" one and the random "DESKTOP SOME NUMBER HERE" (why the F is it called that anyways, my PCs names are all set up to show Yggdrasil). Logs from my laptop: https://synergy-logs.symless.com/2017-11-04/250-2017-11-04T09-47-15.log Graphical representation: https://www.dropbox.com/s/17crjdtectw8c2y/IMG_20171104_094324.jpg?dl=0 Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted November 4, 2017 Synergy Team Share Posted November 4, 2017 What happens if you right-click a screen and click share? Link to comment Share on other sites More sharing options...
FireFrenzy Posted November 4, 2017 Author Share Posted November 4, 2017 Near as i can tell, nothing... the loading bar type thing spins a few times but no connections are made... Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted November 4, 2017 Synergy Team Share Posted November 4, 2017 Could you send the logs for both computers? Link to comment Share on other sites More sharing options...
FireFrenzy Posted November 4, 2017 Author Share Posted November 4, 2017 My laptops logs are attached and I uploaded like 4 sets of logs at basically the same time, but when i clicked "show logs" to copy the url on my desktop it didn't want to open them in my browser. So I couldn't copy paste the url into chat... I'm Afk right now but I'll try in an hour when I get home Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted November 4, 2017 Synergy Team Share Posted November 4, 2017 2 minutes ago, FireFrenzy said: but when i clicked "show logs" to copy the url on my desktop it didn't want to open them in my browser Ah, strange. What happens? Perhaps we should put the URL in the clipboard automatically. Link to comment Share on other sites More sharing options...
FireFrenzy Posted November 4, 2017 Author Share Posted November 4, 2017 As far as I can recall nothing visually, and that would Have saved some trouble in this instance... Again currently afk will update when I get home Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted November 4, 2017 Synergy Team Share Posted November 4, 2017 6 minutes ago, FireFrenzy said: As far as I can recall nothing visually Ah, so nothing happens at all? Link to comment Share on other sites More sharing options...
FireFrenzy Posted November 4, 2017 Author Share Posted November 4, 2017 The bar that says "Logs uploaded" appears with the "view log" and "dismiss" appears but when i click "view logs" nothing happens Link to comment Share on other sites More sharing options...
FireFrenzy Posted November 4, 2017 Author Share Posted November 4, 2017 UPDATE: i just clicked "share from Ratrtoskr" and it went green on both PCs for about 3 seconds, when i tried to move the mouse over the boundry layer nothing happened and it went back to boring old "grey with the connecting bar"... The chat in the ~ menu still scrolls much to quickly to manually copy paste anything useful but right now its cycling "DEBUG: service cloud connection recovered" on my desktop Now its really fucking annoying when 1.8.8 just refuses to connect my laptop going "Client called ratrtoskr access denied" or whatever, but this is even more infuriating... Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted November 4, 2017 Synergy Team Share Posted November 4, 2017 Log files can also be found on your file system. Windows: C:\ProgramData\Symless\Synergy\Mac: ~/Library/Synergy/Linux: /var/log/synergy/ To upload log files, either attach to your post or use Pastebin. Link to comment Share on other sites More sharing options...
FireFrenzy Posted November 4, 2017 Author Share Posted November 4, 2017 https://www.dropbox.com/s/y7f5m6j063sj6zd/Synergy.rar?dl=0 Thats everything in that folder, so it should be in there somewhere Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted November 5, 2017 Synergy Team Share Posted November 5, 2017 Could you attach the logs to your post? Link to comment Share on other sites More sharing options...
FireFrenzy Posted November 5, 2017 Author Share Posted November 5, 2017 I cannot upload them but i am fairly sure these are the right files Synergy-core.log.1 and Synergy-service.log.1 I just threw them into an archive since i have no idea what to do with a .1 file... https://www.dropbox.com/s/svt5n9drgyu1a50/Synergy-core.log.1.rar?dl=0 Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted November 5, 2017 Synergy Team Share Posted November 5, 2017 8 hours ago, FireFrenzy said: I cannot upload them What error do you get when you try to attach them to the forum post? The .1 files are older, we need the ones without the .1. Link to comment Share on other sites More sharing options...
FireFrenzy Posted November 5, 2017 Author Share Posted November 5, 2017 the options menu bottom right only lists "insert existing attachment" (which doesnt help since i want a NEW attachment) and "insert image from url"... That said i have solved it, it was a weird thing with firefox that is now fixxed... It turned out to just be refusing to open ALL external links and not just yours, which was fixxed with a quick google search once it was identified PC LOG: https://synergy-logs.symless.com/2017-11-05/250-2017-11-05T19-10-16.log Laptop Log: https://synergy-logs.symless.com/2017-11-05/250-2017-11-05T19-09-58.log Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted November 5, 2017 Synergy Team Share Posted November 5, 2017 Click the link next to the paperclip. "Drag files here to attach, or choose files... " Here, "choose files" is a hyperlink to upload attachments (badly worded hyperlink, sorry). Link to comment Share on other sites More sharing options...
FireFrenzy Posted November 5, 2017 Author Share Posted November 5, 2017 Solved the link thing and just attached some new logs, should be the same issue Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted November 5, 2017 Synergy Team Share Posted November 5, 2017 Aha, thanks for letting us know. We’re fixing the Firefox issue. Stay tuned! Link to comment Share on other sites More sharing options...
FireFrenzy Posted November 5, 2017 Author Share Posted November 5, 2017 https://support.mozilla.org/en-US/questions/924437 It was that problem, which i figure is a bit outside your jurisidiction... Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted November 5, 2017 Synergy Team Share Posted November 5, 2017 Nice! Thanks for pointing me toward that ? Link to comment Share on other sites More sharing options...
FireFrenzy Posted November 5, 2017 Author Share Posted November 5, 2017 No Worries, i think the auto copy to clipboard would fix 95% of the issue though Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted November 5, 2017 Synergy Team Share Posted November 5, 2017 Auto copy? Please elaborate. Thanks! Link to comment Share on other sites More sharing options...
FireFrenzy Posted November 5, 2017 Author Share Posted November 5, 2017 You mentioned in this thread that just autocopying the url for the logfile to the clipboard was a thing you could do to avoid this whole mess... Seems like it would be less work, and not involve hassling Mozilla... Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted November 6, 2017 Synergy Team Share Posted November 6, 2017 Aha! Yup. That would be more seamless. Link to comment Share on other sites More sharing options...
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