Jump to content

Synergy will not connect on Mac (2 Workstations showing)


Nahian

Recommended Posts

  • Synergy Team
[ Service ] [2017-09-14T07:14:48] debug: connecting websocket
[ Service ] [2017-09-14T07:16:03] debug: tcp client connect error: Operation timed out
[ Service ] [2017-09-14T07:16:03] debug: websocket connect failed
[ Service ] [2017-09-14T07:16:03] debug: retrying websocket connection in 3s
[ Service ] [2017-09-14T07:16:06] debug: retrying websocket connection now
[ Service ] [2017-09-14T07:16:06] debug: connecting websocket

This indicates that the service can't talk to the cloud server. Does this computer have a working internet connection?

Link to comment
Share on other sites

@Nick Bolton I have the same issue between Mac and windows: https://synergy-logs.symless.com/2017-09-14/24-2017-09-14T10-04-08.log . Windows show connected but Mac can't seem to connect.

 

[ Service ] [2017-09-14T09:59:13] debug: profile screen test result changed, screenId=22 success=``->`` failed=``->`192.168.1.17`
[ Service ] [2017-09-14T09:59:13] debug: handling new report from connectivity tester, screenId=22 successfulIp= lastServerId=22
[ Service ] [2017-09-14T09:59:13] debug: finished connectivity test

 

Edited by Naidu
Link to comment
Share on other sites

Another log: https://synergy-logs.symless.com/2017-09-14/24-2017-09-14T10-32-33.log

[ Service ] [2017-09-14T10:30:24] debug: profile screen test result changed, screenId=22 success=``->`` failed=``->`192.168.1.17`
[ Service ] [2017-09-14T10:30:24] debug: handling new report from connectivity tester, screenId=22 successfulIp= lastServerId=22
[ Service ] [2017-09-14T10:30:24] debug: finished connectivity test
[ Service ] [2017-09-14T10:31:36] debug: tcp client connect error: Operation timed out
[ Service ] [2017-09-14T10:31:36] debug: connectivity test failed for 192.168.1.17:24810
[ Config  ] [2017-09-14T10:32:32] INFO: Sending log file...

 

Link to comment
Share on other sites

  • Synergy Team
14 minutes ago, Nahian said:

I restarted the computers completely several times. 10+ times since i started this thread. 

Can you send your logs?

Link to comment
Share on other sites

  • Synergy Team

Looks like the Mac is the issue:

[ Service ] [2017-09-20T15:43:23] debug: connecting websocket
[ Service ] [2017-09-20T15:43:23] warning: tcp client already in connecting

We're fixing that in beta5.

  • Like 1
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...