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Connectivity lost when in admin mode


Camel

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Both are windows 10 machine (1703 build)

It is working most time except

When host requires admin mode OR User access control windows, for example, installing software, then a disconnection will happened and no longer able to access to client until i exit the view. 

When client requires admin mode OR User access control windows, for example, installing software, then a disconnection will happened, and i will need to wait for few second before i can drag my mouse over to client again.

 

 

2017-08-15T11:59:57] NOTE: disconnecting client "CLIENT"

[2017-08-15T11:59:57] NOTE: client "CLIENT" has disconnected

[2017-08-15T11:59:58] NOTE: stopped server

[2017-08-15T11:59:59] WARNING: detected application not running, pid=9152

[2017-08-15T12:00:00] INFO: backing off, wait=2s, failures=1

[2017-08-15T12:00:02] INFO: starting new process

[2017-08-15T12:00:03] INFO: activeDesktop:Default

[2017-08-15T12:00:03] INFO: starting new process

[2017-08-15T12:00:03] INFO: drag and drop enabled

[2017-08-15T12:00:03] ERROR: failed to get desktop path, no drop target available, error=2

[2017-08-15T12:00:03] NOTE: started server, waiting for clients

[2017-08-15T12:00:03] INFO: watchdog status: ok

[2017-08-15T12:00:08] INFO: OpenSSL 1.0.2 22 Jan 2015

[2017-08-15T12:00:09] INFO: accepted secure socket

[2017-08-15T12:00:09] INFO: AES256-GCM-SHA384 TLSv1.2 Kx=RSA Au=RSA Enc=AESGCM(256) Mac=AEAD

[2017-08-15T12:00:09] NOTE: accepted client connection

[2017-08-15T12:00:09] NOTE: client "CLIENT" has connected

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  • 2 months later...
StefanGevaert

I have the same problem. Every time I start an applicatiopn on the client that is configured to run in Administrator mode, the UAC dialog shows and the connection with the client is momentarily lost. In the logs I also see: NOTE: client '...'  has disconnected.

 

 

Edited by StefanGevaert
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Sadly, symless is lack of staff, and they offer me refund of money as first option instead of technically look into the issues.

I did not bother to take the money as i really want to make sure they can improve the product and i appreciate their honesty about they are just lack behind.

 

Anyway, hopefully the same problem don't happen on the new-beta version 

 

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