New Computer Synergy Not Working

August 14, 2017

Hello - I got a new computer and I set everything up per the instructions and it is not working here is what it says on the

CLIENT (Work)

WARNING: failed to connect to server: Timed out

NOTE: Connection to - (IP ADDRESS)

INFO: OpenSSL 1.0.1 22 JAN 2015

WARNING: failed to connect to server: Timed out

SERVER (Home)

[2017-08-14T12:31:52] INFO: watchdog status: error

[2017-08-14T12:32:23] INFO: zeroconf client detected: REP51683

[2017-08-14T12:32:27] INFO: starting server

[2017-08-14T12:32:27] INFO: config file: C:/Users/Kevin/AppData/Local/Temp/qt_temp.gq3688

[2017-08-14T12:32:27] INFO: log level: INFO

[2017-08-14T12:32:27] INFO: service command updated

[2017-08-14T12:32:28] INFO: starting new process

[2017-08-14T12:32:28] INFO: activeDesktop:Default

[2017-08-14T12:32:28] INFO: starting new process

[2017-08-14T12:32:28] INFO: drag and drop enabled

[2017-08-14T12:32:28] NOTE: started server, waiting for clients

[2017-08-14T12:32:28] INFO: watchdog status: ok

[2017-08-14T12:33:56] INFO: service command updated

[2017-08-14T12:33:57] INFO: process started but command is empty, shutting down

[2017-08-14T12:33:57] INFO: got ipc shutdown message

[2017-08-14T12:33:57] NOTE: stopped server

[2017-08-14T12:33:58] INFO: process 1260 was shutdown gracefully

[2017-08-14T12:34:01] INFO: starting server

[2017-08-14T12:34:03] INFO: config file:

[2017-08-14T12:34:03] INFO: log level: INFO

[2017-08-14T12:34:03] INFO: service command updated

[2017-08-14T12:34:04] INFO: starting new process

[2017-08-14T12:34:04] INFO: activeDesktop:Default

[2017-08-14T12:34:04] INFO: starting new process

[2017-08-14T12:34:04] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:34:05] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:34:05] INFO: backing off, wait=2s, failures=1

[2017-08-14T12:34:07] INFO: starting new process

[2017-08-14T12:34:07] INFO: activeDesktop:Default

[2017-08-14T12:34:07] INFO: starting new process

[2017-08-14T12:34:07] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:34:08] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:34:08] INFO: backing off, wait=4s, failures=2

[2017-08-14T12:34:12] INFO: starting new process

[2017-08-14T12:34:12] INFO: activeDesktop:Default

[2017-08-14T12:34:12] INFO: starting new process

[2017-08-14T12:34:12] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:34:13] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:34:13] INFO: backing off, wait=6s, failures=3

[2017-08-14T12:34:19] INFO: starting new process

[2017-08-14T12:34:19] INFO: activeDesktop:Default

[2017-08-14T12:34:19] INFO: starting new process

[2017-08-14T12:34:19] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:34:20] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:34:20] INFO: backing off, wait=8s, failures=4

[2017-08-14T12:34:28] INFO: starting new process

[2017-08-14T12:34:28] INFO: activeDesktop:Default

[2017-08-14T12:34:28] INFO: starting new process

[2017-08-14T12:34:28] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:34:29] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:34:29] INFO: backing off, wait=10s, failures=5

[2017-08-14T12:34:39] INFO: starting new process

[2017-08-14T12:34:39] INFO: activeDesktop:Default

[2017-08-14T12:34:39] INFO: starting new process

[2017-08-14T12:34:39] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:34:40] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:34:40] INFO: backing off, wait=10s, failures=6

[2017-08-14T12:34:41] INFO: service command updated

[2017-08-14T12:34:43] INFO: starting server

[2017-08-14T12:34:44] INFO: config file:

[2017-08-14T12:34:44] INFO: log level: INFO

[2017-08-14T12:34:44] INFO: service command updated

[2017-08-14T12:34:46] INFO: zeroconf client detected: REP51683

[2017-08-14T12:34:50] INFO: starting new process

[2017-08-14T12:34:50] INFO: activeDesktop:Default

[2017-08-14T12:34:50] INFO: starting new process

[2017-08-14T12:34:50] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:34:51] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:34:51] INFO: backing off, wait=2s, failures=1

[2017-08-14T12:34:53] INFO: starting new process

[2017-08-14T12:34:53] INFO: activeDesktop:Default

[2017-08-14T12:34:53] INFO: starting new process

[2017-08-14T12:34:53] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:34:54] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:34:54] INFO: backing off, wait=4s, failures=2

[2017-08-14T12:34:58] INFO: starting new process

[2017-08-14T12:34:58] INFO: activeDesktop:Default

[2017-08-14T12:34:58] INFO: starting new process

[2017-08-14T12:34:58] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:34:59] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:34:59] INFO: backing off, wait=6s, failures=3

[2017-08-14T12:35:05] INFO: starting new process

[2017-08-14T12:35:05] INFO: activeDesktop:Default

[2017-08-14T12:35:05] INFO: starting new process

[2017-08-14T12:35:05] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:35:06] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:35:06] INFO: backing off, wait=8s, failures=4

[2017-08-14T12:35:14] INFO: starting new process

[2017-08-14T12:35:14] INFO: activeDesktop:Default

[2017-08-14T12:35:14] INFO: starting new process

[2017-08-14T12:35:15] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:35:16] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:35:16] INFO: backing off, wait=10s, failures=5

[2017-08-14T12:35:26] INFO: starting new process

[2017-08-14T12:35:26] INFO: activeDesktop:Default

[2017-08-14T12:35:26] INFO: starting new process

[2017-08-14T12:35:26] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:35:27] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:35:27] INFO: backing off, wait=10s, failures=6

[2017-08-14T12:35:37] INFO: starting new process

[2017-08-14T12:35:37] INFO: activeDesktop:Default

[2017-08-14T12:35:37] INFO: starting new process

[2017-08-14T12:35:37] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:35:38] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:35:38] INFO: backing off, wait=10s, failures=7

[2017-08-14T12:35:48] INFO: starting new process

[2017-08-14T12:35:48] INFO: activeDesktop:Default

[2017-08-14T12:35:48] INFO: starting new process

[2017-08-14T12:35:48] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:35:49] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:35:49] INFO: backing off, wait=10s, failures=8

[2017-08-14T12:35:59] INFO: starting new process

[2017-08-14T12:35:59] INFO: activeDesktop:Default

[2017-08-14T12:35:59] INFO: starting new process

[2017-08-14T12:35:59] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:36:00] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:36:00] INFO: backing off, wait=10s, failures=9

[2017-08-14T12:36:10] INFO: starting new process

[2017-08-14T12:36:10] INFO: activeDesktop:Default

[2017-08-14T12:36:10] INFO: starting new process

[2017-08-14T12:36:10] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:36:11] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:36:11] INFO: backing off, wait=10s, failures=10

[2017-08-14T12:36:21] INFO: starting new process

[2017-08-14T12:36:21] INFO: activeDesktop:Default

[2017-08-14T12:36:21] INFO: starting new process

[2017-08-14T12:36:21] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:36:22] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:36:22] INFO: backing off, wait=10s, failures=11

[2017-08-14T12:36:32] INFO: starting new process

[2017-08-14T12:36:32] INFO: activeDesktop:Default

[2017-08-14T12:36:32] INFO: starting new process

[2017-08-14T12:36:32] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:36:33] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:36:33] INFO: backing off, wait=10s, failures=12

[2017-08-14T12:36:43] INFO: starting new process

[2017-08-14T12:36:43] INFO: activeDesktop:Default

[2017-08-14T12:36:43] INFO: starting new process

[2017-08-14T12:36:43] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:36:44] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:36:44] INFO: backing off, wait=10s, failures=13

[2017-08-14T12:36:54] INFO: starting new process

[2017-08-14T12:36:54] INFO: activeDesktop:Default

[2017-08-14T12:36:54] INFO: starting new process

[2017-08-14T12:36:54] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:36:55] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:36:55] INFO: backing off, wait=10s, failures=14

[2017-08-14T12:37:05] INFO: starting new process

[2017-08-14T12:37:05] INFO: activeDesktop:Default

[2017-08-14T12:37:05] INFO: starting new process

[2017-08-14T12:37:05] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:37:06] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:37:06] INFO: backing off, wait=10s, failures=15

[2017-08-14T12:37:08] INFO: zeroconf client detected: REP51683

[2017-08-14T12:37:16] INFO: starting new process

[2017-08-14T12:37:16] INFO: activeDesktop:Default

[2017-08-14T12:37:16] INFO: starting new process

[2017-08-14T12:37:16] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:37:17] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:37:17] INFO: backing off, wait=10s, failures=16

[2017-08-14T12:37:27] INFO: starting new process

[2017-08-14T12:37:27] INFO: activeDesktop:Default

[2017-08-14T12:37:27] INFO: starting new process

[2017-08-14T12:37:27] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:37:28] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:37:28] INFO: backing off, wait=10s, failures=17

[2017-08-14T12:37:38] INFO: starting new process

[2017-08-14T12:37:38] INFO: activeDesktop:Default

[2017-08-14T12:37:38] INFO: starting new process

[2017-08-14T12:37:38] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:37:39] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:37:39] INFO: backing off, wait=10s, failures=18

[2017-08-14T12:37:49] INFO: starting new process

[2017-08-14T12:37:49] INFO: activeDesktop:Default

[2017-08-14T12:37:49] INFO: starting new process

[2017-08-14T12:37:49] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:37:50] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:37:50] INFO: backing off, wait=10s, failures=19

[2017-08-14T12:38:00] INFO: starting new process

[2017-08-14T12:38:00] INFO: activeDesktop:Default

[2017-08-14T12:38:00] INFO: starting new process

[2017-08-14T12:38:01] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:38:01] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:38:01] INFO: backing off, wait=10s, failures=20

[2017-08-14T12:38:12] INFO: starting new process

[2017-08-14T12:38:12] INFO: activeDesktop:Default

[2017-08-14T12:38:12] INFO: starting new process

[2017-08-14T12:38:12] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:38:13] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:38:13] INFO: backing off, wait=10s, failures=21

[2017-08-14T12:38:23] INFO: starting new process

[2017-08-14T12:38:23] INFO: activeDesktop:Default

[2017-08-14T12:38:23] INFO: starting new process

[2017-08-14T12:38:23] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:38:24] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:38:24] INFO: backing off, wait=10s, failures=22

[2017-08-14T12:38:34] INFO: starting new process

[2017-08-14T12:38:34] INFO: activeDesktop:Default

[2017-08-14T12:38:34] INFO: starting new process

[2017-08-14T12:38:34] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:38:35] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:38:35] INFO: backing off, wait=10s, failures=23

[2017-08-14T12:38:45] INFO: zeroconf client detected: REP51683

[2017-08-14T12:38:45] INFO: starting new process

[2017-08-14T12:38:45] INFO: activeDesktop:Default

[2017-08-14T12:38:45] INFO: starting new process

[2017-08-14T12:38:45] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-08-14T12:38:46] ERROR: failed to launch, error: process immediately stopped

[2017-08-14T12:38:46] INFO: backing off, wait=10s, failures=24

September 5, 2017

Hello,

Please could you email us? support@symless.com

I posted something earlier about forum support...

https://symless.com/forums/topic/3756-were-improving-our-tech-support/

Thanks,
Nick

September 11, 2017

Nick I am good, I got it working.

Best - KDubs

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