Phelpsa Posted August 7, 2017 Share Posted August 7, 2017 I have downloaded the Pro version and I cannot get the 2 macs to sync even without connecting through a VPN. Here is the log: [2017-08-07T11:31:13] NOTE: client "APP-MPro" has disconnected [2017-08-07T11:31:14] NOTE: accepted client connection [2017-08-07T11:31:14] NOTE: disconnecting client "APP-MPro" [2017-08-07T11:31:14] WARNING: unrecognised client name "APP-MPro", check server config [2017-08-07T11:31:14] NOTE: client "APP-MPro" has disconnected [2017-08-07T11:31:15] NOTE: accepted client connection [2017-08-07T11:31:15] NOTE: disconnecting client "APP-MPro" [2017-08-07T11:31:15] WARNING: unrecognised client name "APP-MPro", check server config [2017-08-07T11:31:15] NOTE: client "APP-MPro" has disconnected [2017-08-07T11:31:16] NOTE: accepted client connection [2017-08-07T11:31:16] NOTE: disconnecting client "APP-MPro" [2017-08-07T11:31:16] NOTE: client "APP-MPro" has disconnected [2017-08-07T11:31:16] WARNING: unrecognised client name "APP-MPro", check server config When I check the server config it only shows the mac I have registered as a server, nothing else. Thanks Link to comment Share on other sites More sharing options...
Paul Suarez Posted August 8, 2017 Share Posted August 8, 2017 Hi @Phelpsa. An "unrecognised client name" error is caused by either a typo on the screen name you added on the server or you haven't added a client screen on the server's configuration interface at all. Please refer to Unrecognized client name knowledge base article for the steps on how to add a client screen. Link to comment Share on other sites More sharing options...
Phelpsa Posted August 8, 2017 Author Share Posted August 8, 2017 Thanks Paul, still no luck, I get a server timeout error now. Warning: failed to connected to server: Timed out. Any clue? Link to comment Share on other sites More sharing options...
Paul Suarez Posted August 8, 2017 Share Posted August 8, 2017 There are a lot of factors to consider for that error @Phelpsa. Please post a screenshot of both machine's Synergy interface and the Server Configuration interface on your server machine. Link to comment Share on other sites More sharing options...
Phelpsa Posted August 9, 2017 Author Share Posted August 9, 2017 See attached Link to comment Share on other sites More sharing options...
Phelpsa Posted August 9, 2017 Author Share Posted August 9, 2017 Thanks Link to comment Share on other sites More sharing options...
Phelpsa Posted August 9, 2017 Author Share Posted August 9, 2017 Also on server... [2017-08-09T07:17:58] WARNING: unknown quartz event type: 0x1e [2017-08-09T07:17:58] WARNING: unknown quartz event type: 0x1e [2017-08-09T07:17:58] WARNING: unknown quartz event type: 0x1e [2017-08-09T07:17:58] WARNING: unknown quartz event type: 0x1e Link to comment Share on other sites More sharing options...
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