unknown screen name

[Srinivas Maddali]

I had Synergy installed on Windows 7 Pro on my laptop and desktop. Those systems infected somehow. I sent to my IT for fixing. They reimaged with Windows 10 and sent to me. I reinstalled and configured as in the old. They could not talk but poop tons. laptop is the server and desktop is client

the below is Desktop. I can list from the laptop separately

[2017-08-04T11:57:36] INFO: watchdog status: error

ion id for process id 13504

[2017-08-04T12:01:16] INFO: starting new process

[2017-08-04T12:01:16] INFO: drag and drop enabled

[2017-08-04T12:01:16] FATAL: unknown screen name `Ro-SMaddali10'

[2017-08-04T12:01:17] ERROR: failed to launch, error: process immediately stopped

[2017-08-04T12:01:17] INFO: backing off, wait=10s, failures=22

 

this is from laptop 

 

[2017-08-04T12:10:56] NOTE: connecting to '192.168.0.16': 192.168.0.16:24800

[2017-08-04T12:10:56] WARNING: failed to connect to server: The requested address is a broadcast address, but the appropriate flag was not set

[2017-08-04T12:10:57] NOTE: connecting to '192.168.0.16': 192.168.0.16:24800

[2017-08-04T12:10:57] WARNING: failed to connect to server: The requested address is a broadcast address, but the appropriate flag was not set

[2017-08-04T12:10:58] NOTE: connecting to '192.168.0.16': 192.168.0.16:24800

[2017-08-04T12:10:58] WARNING: failed to connect to server: The requested address is a broadcast address, but the appropriate flag was not set

[2017-08-04T12:10:59] NOTE: connecting to '192.168.0.16': 192.168.0.16:24800

[2017-08-04T12:10:59] WARNING: failed to connect to server: The requested address is a broadcast address, but the appropriate flag was not set

[2017-08-04T12:11:00] NOTE: connecting to '192.168.0.16': 192.168.0.16:24800

[2017-08-04T12:11:00] WARNING: failed to connect to server: The requested address is a broadcast address, but the appropriate flag was not set

[2017-08-04T12:11:01] NOTE: connecting to '192.168.0.16': 192.168.0.16:24800

[2017-08-04T12:11:01] WARNING: failed to connect to server: The requested address is a broadcast address, but the appropriate flag was not set

[2017-08-04T12:11:02] NOTE: connecting to '192.168.0.16': 192.168.0.16:24800

[2017-08-04T12:11:02] WARNING: failed to connect to server: The requested address is a broadcast address, but the appropriate flag was not set

 

[Srinivas Maddali]

I finally landed here, after lot of troubleshooting

 

[2017-08-06T17:29:07] WARNING: failed to connect to server: Timed out

[2017-08-06T17:29:08] NOTE: connecting to '192.168.0.16': 192.168.0.16:24800

[2017-08-06T17:29:23] WARNING: failed to connect to server: Timed out

[2017-08-06T17:29:24] NOTE: connecting to '192.168.0.16': 192.168.0.16:24800

 

what is the timeout setting and how can I modify that?

[Paul Suarez]

Please provide more details about your machines (OS, 32/64 bit, Synergy version installed, connected to the network via Ethernet or Wi-Fi, specify which one is the server). Also, post a screenshot of both machine's Synergy interface and the Server Configuration interface on your server machine.

[Srinivas Maddali]

laptop is Ethernet connected and desktop is WiFi connected to the same network. Both systems are x86-64bit windows 10. I use these systems to work from home. I am using 1.8.8 version of synergy as told.

 

earlier the version of Windows was windows 7 pro. I was hacked by "Ransom Ware" virus. and My systems are reimaged by my employer to windows 10. I was to reinstall synergy.

Additional information 

My laptop and desktop are installed with "Symantec End Point" and "Falcon". That is, the only additional information. I use VPN then and now.

I wpork from home and I am a database administrator. so I am always busy. I use 3 monitors and there is NO easy solution that can be provided by KVM switch. May be 4 monitors resolve the issue. But, I have NOT tried. I was told by Kent Miller. he started using synergy when it was free. On his recommendation, I bought the basic and it is working. May be windows x86 64 bit is the issue. Have you certified your product! I do not know.

Update me, I will share info. If you are interested, for the sake of early resolution, I can share my desktop/laptop with you. the leanest window for me is 9 AM EST to 10 AM EST. All my employer's offices are located in Pacific Time Zone. that gives me a room to wiggle.

Srinivas

[Srinivas Maddali]

do you still need info from me?

 

[Srinivas Maddali]

NOTE: connecting to '192.168.0.16': 192.168.0.16:24800

[2017-08-17T10:42:17] WARNING: failed to connect to server: The requested address is a broadcast address, but the appropriate flag was not set

[2017-08-17T10:42:18] NOTE: connecting to '192.168.0.16': 192.168.0.16:24800

[2017-08-17T10:42:18] WARNING: failed to connect to server: The requested address is a broadcast address, but the appropriate flag was not set

[2017-08-17T10:42:19] NOTE: connecting to '192.168.0.16': 192.168.0.16:24800

[2017-08-17T10:42:19] WARNING: failed to connect to server: The requested address is a broadcast address, but the appropriate flag was not set

[2017-08-17T10:42:20] NOTE: connecting to '192.168.0.16': 192.168.0.16:24800

[2017-08-17T10:42:20] WARNING: failed to connect to server: The requested address is a broadcast address, but the appropriate flag was not set

[Srinivas Maddali]

Please resolve

 

[Srinivas Maddali]

strange

client ping results in destination unreachable - this client is WiFi  client, sharing the same network and router. the same way server complains that client "request timed out"

[Nick Bolton]

Hello,

Please could you email us? support@symless.com

I posted something earlier about forum support...

https://symless.com/forums/topic/3756-were-improving-our-tech-support/

Thanks,
Nick