Connections keep dropping

August 2, 2017

Per the request, log is pasted below.

I have two machines, one Fedora 25, and one macOS 10.12.6.

One issue at least from the feedback I am getting in the app is that it's having issues holding a connection. I have continuous pings going on both ways and am not dropping in anyway. I do have multiple nics in each machine. When it keeps disconnecting and reconnecting I am losing my cursor on what I want to be the primary machine.

Second issue the boundaries where the mouse crosses over seems to continuously be changing, and is unpredictable. I have two displays on each machine. It will work only on a single display for a while, then both, then as it should, then will cross out of a display but won't come back into it. Doesn't seem to be any rhyme or reason to it.

Lastly, again probably related to the disconnecting, but it seems to randomly determine what keyboard and mouse is the shared one.

[ UI ] [2017-08-02T10:14:34] ERROR: Reply status code: 502

[Core] [2017-08-02T10:14:37] INFO: local input detected

[Core] [2017-08-02T10:14:40] INFO: local input detected

[Core] [2017-08-02T10:14:49] INFO: local input detected

[Core] [2017-08-02T10:14:57] INFO: local input detected

[ UI ] [2017-08-02T10:14:59] INFO: write configuration file complete

[ UI ] [2017-08-02T10:15:00] ERROR: process exited with error code: 9

[Core] [2017-08-02T10:15:00] DEBUG: opening configuration "/Users/dbruhn/Library/Preferences/Symless/Synergy/synergy.conf"

[Core] [2017-08-02T10:15:00] DEBUG: configuration read successfully

[Core] [2017-08-02T10:15:00] DEBUG: screen shape: center=0,-389 size=4928x1692 on 2 displays

[Core] [2017-08-02T10:15:00] DEBUG: starting watchSystemPowerThread

[Core] [2017-08-02T10:15:00] DEBUG: adopting new buffer

[Core] [2017-08-02T10:15:00] DEBUG: opened display

[Core] [2017-08-02T10:15:00] DEBUG: started watchSystemPowerThread

[Core] [2017-08-02T10:15:00] DEBUG: waiting for event loop

[ UI ] [2017-08-02T10:15:00] ERROR: 2017-08-02 10:15:00.224 synergys[8840:1930298] starting cocoa loop

[Core] [2017-08-02T10:15:00] DEBUG: could not map hotkey id=ef14 mask=0000

[Core] [2017-08-02T10:15:00] NOTE: started server, waiting for clients

[Core] [2017-08-02T10:15:00] DEBUG: waiting for carbon loop

[Core] [2017-08-02T10:15:00] DEBUG: event queue is ready

[Core] [2017-08-02T10:15:00] DEBUG: signalling carbon loop ready

[Core] [2017-08-02T10:15:00] DEBUG: add pending events to buffer

[Core] [2017-08-02T10:15:00] DEBUG: starting carbon loop

[Core] [2017-08-02T10:15:00] DEBUG: carbon loop ready

[Core] [2017-08-02T10:15:00] DEBUG: add pending events to buffer

[Core] [2017-08-02T10:15:00] DEBUG: screen "Error51.local" shape changed

[ UI ] [2017-08-02T10:15:01] INFO: write configuration file complete

[ UI ] [2017-08-02T10:15:01] DEBUG: connecting to server: 192.168.10.245

[ UI ] [2017-08-02T10:15:01] ERROR: process exited with error code: 9

[Core] [2017-08-02T10:15:01] DEBUG: screen shape: center=0,-389 size=4928x1692 on 2 displays

[Core] [2017-08-02T10:15:01] DEBUG: starting watchSystemPowerThread

[Core] [2017-08-02T10:15:01] DEBUG: adopting new buffer

[Core] [2017-08-02T10:15:01] DEBUG: opened display

[Core] [2017-08-02T10:15:01] NOTE: started client

[Core] [2017-08-02T10:15:01] NOTE: connecting to '192.168.10.245': 192.168.10.245:24800

[Core] [2017-08-02T10:15:01] DEBUG: started watchSystemPowerThread

[Core] [2017-08-02T10:15:01] DEBUG: waiting for event loop

[Core] [2017-08-02T10:15:01] DEBUG: waiting for carbon loop

[Core] [2017-08-02T10:15:01] DEBUG: event queue is ready

[Core] [2017-08-02T10:15:01] DEBUG: signalling carbon loop ready

[Core] [2017-08-02T10:15:01] DEBUG: add pending events to buffer

[Core] [2017-08-02T10:15:01] DEBUG: starting carbon loop

[Core] [2017-08-02T10:15:01] DEBUG: carbon loop ready

[ UI ] [2017-08-02T10:15:01] ERROR: [2017-08-02T10:15:01] WARNING: cursor may not be visible

2017-08-02 10:15:01.400 synergyc[8841:1930335] starting cocoa loop

[Core] [2017-08-02T10:15:01] DEBUG: hiding cursor

[Core] [2017-08-02T10:15:01] NOTE: connected to server

[Core] [2017-08-02T10:15:04] INFO: local input detected

[Core] [2017-08-02T10:15:05] INFO: local input detected

[Core] [2017-08-02T10:15:06] INFO: local input detected

[Core] [2017-08-02T10:15:10] INFO: local input detected

[ UI ] [2017-08-02T10:15:10] ERROR: Reply status code: 502

[ UI ] [2017-08-02T10:15:10] INFO: write configuration file complete

[ UI ] [2017-08-02T10:15:10] ERROR: process exited with error code: 9

[Core] [2017-08-02T10:15:11] DEBUG: opening configuration "/Users/dbruhn/Library/Preferences/Symless/Synergy/synergy.conf"

[Core] [2017-08-02T10:15:11] DEBUG: configuration read successfully

[Core] [2017-08-02T10:15:11] DEBUG: screen shape: center=0,-389 size=4928x1692 on 2 displays

[Core] [2017-08-02T10:15:11] DEBUG: starting watchSystemPowerThread

[Core] [2017-08-02T10:15:11] DEBUG: adopting new buffer

[Core] [2017-08-02T10:15:11] DEBUG: opened display

[Core] [2017-08-02T10:15:11] DEBUG: started watchSystemPowerThread

[Core] [2017-08-02T10:15:11] DEBUG: waiting for event loop

[ UI ] [2017-08-02T10:15:11] ERROR: 2017-08-02 10:15:11.195 synergys[8843:1930699] starting cocoa loop

[Core] [2017-08-02T10:15:11] DEBUG: could not map hotkey id=ef14 mask=0000

[Core] [2017-08-02T10:15:11] NOTE: started server, waiting for clients

[Core] [2017-08-02T10:15:11] DEBUG: waiting for carbon loop

[Core] [2017-08-02T10:15:11] DEBUG: event queue is ready

[Core] [2017-08-02T10:15:11] DEBUG: signalling carbon loop ready

[Core] [2017-08-02T10:15:11] DEBUG: add pending events to buffer

[Core] [2017-08-02T10:15:11] DEBUG: starting carbon loop

[Core] [2017-08-02T10:15:11] DEBUG: carbon loop ready

[Core] [2017-08-02T10:15:11] DEBUG: add pending events to buffer

[Core] [2017-08-02T10:15:11] DEBUG: screen "Error51.local" shape changed

[Core] [2017-08-02T10:15:11] NOTE: accepted client connection

[Core] [2017-08-02T10:15:11] DEBUG: received client "dean-linux" info shape=0,0 3040x900 at 2218,118

[Core] [2017-08-02T10:15:11] NOTE: client "dean-linux" has connected

[ UI ] [2017-08-02T10:15:24] ERROR: Reply status code: 502

[ UI ] [2017-08-02T10:15:38] ERROR: Reply status code: 502

[ UI ] [2017-08-02T10:15:48] INFO: Sending log file...

[ UI ] [2017-08-02T10:15:49] INFO: Upload path: https://synergy-logs.symless.com/2017-08-02/1014-2017-08-02T10-15-48.log

[ UI ] [2017-08-02T10:15:52] ERROR: Reply status code: 502

August 2, 2017

I'm having similar issues with the connection dropping often.

[Core] [2017-08-02T10:44:25] NOTE: disconnected from server

[Core] [2017-08-02T10:44:25] DEBUG: retry in 1 seconds

[ UI ] [2017-08-02T10:44:26] ERROR: Reply status code: 502

[Core] [2017-08-02T10:44:26] NOTE: connecting to '192.168.86.196': 192.168.86.196:24800

[ UI ] [2017-08-02T10:44:27] ERROR: [2017-08-02T10:44:27] WARNING: failed to connect to server: Connection was refused

[Core] [2017-08-02T10:44:27] DEBUG: retry in 1 seconds

[ UI ] [2017-08-02T10:44:27] INFO: write configuration file complete

[ UI ] [2017-08-02T10:44:28] ERROR: process exited with error code: 62097

August 4, 2017

Hey, sorry about that. We're having some scalability issues with our new cloud config server. We're frantically working to fix this now, so please sit tight!

August 4, 2017

Appreciate the feedback on that, I'm sure you'll get that sorted. I am mostly frustrated with the monitor orientation problems, but that's the reason I stopped using version 1, so shouldn't surprise me.

August 4, 2017

Ah, monitor orientation is something we plan to fix in 2.1.

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