dmpal Posted August 2, 2017 Share Posted August 2, 2017 Installed Synergy 2 Beta 3 on desktop running Win 7 Pro 64bit. When I tried to start it the following message came up: "The procedure entry point ucrtbase.terminate could not be located in the dynamic library api-ms-win-crt-runtime-l1-1-0.dll". Installed fine on Win 10 laptop. Link to comment Share on other sites More sharing options...
Paul Suarez Posted August 2, 2017 Share Posted August 2, 2017 Hi @dmpal. Can you share a screenshot or error logs for that? Link to comment Share on other sites More sharing options...
dmpal Posted August 2, 2017 Author Share Posted August 2, 2017 Hi Paul. Images uploaded Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted August 4, 2017 Synergy Team Share Posted August 4, 2017 Please try rebooting your computer and redownloading the installer. It could be corrupt, or there may be something running on your computer that's causing the error. Link to comment Share on other sites More sharing options...
dmpal Posted August 7, 2017 Author Share Posted August 7, 2017 I have been running v1.8.8 on the computer and had no problems. I uninstalled v1.8.8 and then rebooted the computer. I downloaded v2.0.0-beta3 and installed it. Came up with the same errors as above. I rebooted the computer and the same happened. Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted August 7, 2017 Synergy Team Share Posted August 7, 2017 Ah, I wonder if your runtimes are out of date. Could you please go to add/remove programs and uninstall everything that starts with "Microsoft Visual C++", then reinstall Synergy. @Jerry Hou The Synergy 2 installer installs the correct runtime, right? Link to comment Share on other sites More sharing options...
Guest Jerry Hou Posted August 7, 2017 Share Posted August 7, 2017 We use the same version of runtime as v1.8.8 which is probably too old for v2. I will double check it. Link to comment Share on other sites More sharing options...
Guest Andrew Nelless Posted August 7, 2017 Share Posted August 7, 2017 This is likely because you don't have all the Windows 7 updates installed, in particular this one: https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows Microsoft discourage application developers from shipping these DLLs with their application, since they're now a part of Windows itself, instead they recommend that people using Windows 8.1 and below simply make sure they have the latest service pack and updates installed. Link to comment Share on other sites More sharing options...
dmpal Posted August 8, 2017 Author Share Posted August 8, 2017 Thanks @Andrew Nelless. I found some missing updates which fixed the problem. Haven't found why they were missing. Software now running but the cloud being down means that I can't try it. Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted August 8, 2017 Synergy Team Share Posted August 8, 2017 7 minutes ago, dmpal said: Software now running but the cloud being down means that I can't try it. Really sorry about that. I'm pretty close to picking up the phone and attempting to wake @Andrew Nelless and @Dan Sorahan, but that'll impact tomorrow's development... so it's probably unwise. Link to comment Share on other sites More sharing options...
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