James Gray Posted July 31, 2017 Share Posted July 31, 2017 Yes - they are in the UK, so Monday kicks off in a few more hours for them. However, having worked for a few software companies, if an issue like this popped up over the weekend, we would have dealt with it. Based on my analysis, the app is phoning home and checking the installed version against supported version at Synergy HQ. I'm guessing, but the latest build probably hasn't been added to the supported version check "system" and would probably require some dev/sysadmin editing a config or updating a database...5-minute job, tops. If their systems require more effort than that, I'm happy to have a chat with them about DevOps Regardless, I'm operational on 1.8 so no harm, no foul. Really want to get my hands on v2 though Link to comment Share on other sites More sharing options...
Cristián Posted July 31, 2017 Share Posted July 31, 2017 7 minutes ago, James Gray said: Yes - they are in the UK, so Monday kicks off in a few more hours for them. However, having worked for a few software companies, if an issue like this popped up over the weekend, we would have dealt with it. Based on my analysis, the app is phoning home and checking the installed version against supported version at Synergy HQ. I'm guessing, but the latest build probably hasn't been added to the supported version check "system" and would probably require some dev/sysadmin editing a config or updating a database...5-minute job, tops. If their systems require more effort than that, I'm happy to have a chat with them about DevOps Regardless, I'm operational on 1.8 so no harm, no foul. Really want to get my hands on v2 though How can I download 1.8? Link to comment Share on other sites More sharing options...
DJ_DoubleU Posted July 31, 2017 Share Posted July 31, 2017 1 minute ago, Cristián said: How can I download 1.8? https://symless.com/synergy/downloads Link to comment Share on other sites More sharing options...
James Gray Posted July 31, 2017 Share Posted July 31, 2017 1 minute ago, Cristián said: How can I download 1.8? https://symless.com/synergy/downloads Then click on the 1.8 tab: Link to comment Share on other sites More sharing options...
Cristián Posted July 31, 2017 Share Posted July 31, 2017 Thanks, DJ_DoubleU and James Gray but I can only see the 2.0 tab. Link to comment Share on other sites More sharing options...
Archleone Posted July 31, 2017 Share Posted July 31, 2017 8 minutes ago, Cristián said: Thanks, DJ_DoubleU and James Gray but I can only see the 2.0 tab. Do you only own 2.0? Nevermind you have to own 1.8 to own 2.0 iirc. Link to comment Share on other sites More sharing options...
Cristián Posted July 31, 2017 Share Posted July 31, 2017 5 minutes ago, Archleone said: Do you only own 2.0? Nevermind you have to own 1.8 to own 2.0 iirc. of course. Link to comment Share on other sites More sharing options...
Archleone Posted July 31, 2017 Share Posted July 31, 2017 1 minute ago, Cristián said: of course. Try this link: https://symless.com/synergy/downloads#download-synergy-1 Link to comment Share on other sites More sharing options...
InfinityMin3r Posted July 31, 2017 Share Posted July 31, 2017 10 minutes ago, Archleone said: Do you only own 2.0? Nevermind you have to own 1.8 to own 2.0 iirc. Actually, I just bought it without owning 1.8, fwiw. Link to comment Share on other sites More sharing options...
Cristián Posted July 31, 2017 Share Posted July 31, 2017 Thanks, Archleone still the same problem. Link to comment Share on other sites More sharing options...
Cozmos Posted July 31, 2017 Share Posted July 31, 2017 4 hours ago, Cristián said: Same here. Paid $5 and now the application will not work at all. Ditto Link to comment Share on other sites More sharing options...
cristialexb Posted July 31, 2017 Share Posted July 31, 2017 Same thing here, macOS 10.12.6 . Downgrading as I type here... Link to comment Share on other sites More sharing options...
James Gray Posted July 31, 2017 Share Posted July 31, 2017 6 hours ago, InfinityMin3r said: Actually, I just bought it without owning 1.8, fwiw. Then I doubt their system will give you access to the 1.8 releases Link to comment Share on other sites More sharing options...
GranPaSmurf Posted July 31, 2017 Share Posted July 31, 2017 To all and everyone, My advice is to go have a cup of coffee/tea/chocolate and settle. Don't down grade unless you can't get through your workday without it. I've used Synergy forever, it seems. I feel like I know Nick. I don't think there is anything malicious here. Elsewhere I posted what was supposed to be humorous, that someone made a major change Saturday night then left the building and everybody took off on Sunday. Leaving us inadvertently taking Sunday off from Synergy too. Edging into day 2, it may not be as humorous today, however... It's just now the start of business day in Britannia, I expect a red-faced development engineer will very soon toggle a line of code and we will once again be on the cutting edge of one of the most exciting and useful programs available anywhere. We signed on to a Beta version ($5 or not, there are easier ways to score a fiver) and being a beta tester can sometimes be frustrating. Now that I put it all down on type, maybe I'm wrong. Perhaps you will be happier in your daily life if you continue with your downgrade. Cheers! As for me...for now, I'm reaching for that other keyboard that's under the bench and using two wireless mouses, meece? ...this is really Fun! KringleKrebs Link to comment Share on other sites More sharing options...
Archleone Posted July 31, 2017 Share Posted July 31, 2017 1 minute ago, KringleKrebs said: To all and everyone, My advice is to go have a cup of coffee/tea/chocolate and settle. Don't down grade unless you can't get through your workday without it. I've used Synergy forever, it seems. I feel like I know Nick. I don't think there is anything malicious here. Elsewhere I posted what was supposed to be humorous, that someone made a major change Saturday night then left the building and everybody took off on Sunday. Leaving us inadvertently taking Sunday off from Synergy too. Edging into day 2, it may not be as humorous today, however... It's just now the start of business day in Britannia, I expect a red-faced development engineer will very soon toggle a line of code and we will once again be on the cutting edge of one of the most exciting and useful programs available anywhere. We signed on to a Beta version ($5 or not, there are easier ways to score a fiver) and being a beta tester can sometimes be frustrating. Now that I put it all down on type, maybe I'm wrong. Perhaps you will be happier in your daily life if you continue with your downgrade. Cheers! As for me...for now, I'm reaching for that other keyboard that's under the bench and using two wireless mouses, meece? ...this is really Fun! KringleKrebs I don't think anyone is too upset over this, I personally know life happens and that especially for a small company like Symless where it's a handful or maybe even one person I dunno. I was excited to try it out on my day off and play around with my multiPC setup but I'm not one bit upset. I hope the guy well and when he gets to this he'll make sure that this doesn't happen again. Thanks for the awesome software Nick if you're reading any of this! Link to comment Share on other sites More sharing options...
Paul Suarez Posted July 31, 2017 Share Posted July 31, 2017 I'm really sorry for the late reply on this everyone. The whole team is aware of the problem now. Our developers are on the move and confirmed that it'll be fixed tomorrow. Please bear with us on this. Link to comment Share on other sites More sharing options...
Nenad Posted July 31, 2017 Share Posted July 31, 2017 Just my luck... I've been aching to try this today, but apparently not. Using Ubuntu Linux 16.04LTS, btw. Does this version of Synergy phone home? Because if that's the case, you could just disable the check for 24hrs or whatever on your side. Link to comment Share on other sites More sharing options...
cguerra Posted July 31, 2017 Share Posted July 31, 2017 Windows x64 this worked for me - Download link is still pointing to old build (624): https://binaries.symless.com/v2.0-beta2-take2/Synergy_v2.0.0-beta2_b720-520c9118.msi Link to comment Share on other sites More sharing options...
Namtr0 Posted July 31, 2017 Share Posted July 31, 2017 I can wait a day with hopes that some of the small issues will be resolved Great app, makes life so much easier running multiple machines. Thanks for the update Paul. Link to comment Share on other sites More sharing options...
GranPaSmurf Posted July 31, 2017 Share Posted July 31, 2017 44 minutes ago, cguerra said: Windows x64 this worked for me - Download link is still pointing to old build (624): https://binaries.symless.com/v2.0-beta2-take2/Synergy_v2.0.0-beta2_b720-520c9118.msi I think you're right. It did install for me. However, on the other end, the screen it's supposed to link to is also new beta, linux version. so, maybe I have a Win10 ver that works but nothing to hook it too. So I un-installed it. Impatiently waiting on the engineers. Link to comment Share on other sites More sharing options...
Sean Posted July 31, 2017 Author Share Posted July 31, 2017 5 hours ago, KringleKrebs said: My advice is to go have a cup of coffee/tea/chocolate and settle. Seriously, I think I'd love a cup of whatever you're drinking because it sounds as though it's pretty powerful. But for those of us who cannot resort to such elixirs, this situation is inexplicable. As someone who has been in software development for three decades, I cannot imagine either putting out a piece of software just prior to having no one manning the response queues for a couple of days, or worse still, releasing a piece of software with an internal expiration at some point in the past and not putting out a subsequent release within that time frame. Looking at the response in this thread to my original post, I think it's fair to say that everyone has been more than generous, but that does not take away from the fact that a number of people who have been using the software have been both inconvenienced by what's effectively been 36+ hours of downtime and annoyed by the lack of response throughout most of that time. I only use the software at home, and for me the inconvenience consists of having to move my hands from a keyboard to a laptop, so no blood no foul. But please, do fall back on best practices, particularly with respect to only pushing out changes when you have support staff and developers to handle the response. Link to comment Share on other sites More sharing options...
cguerra Posted July 31, 2017 Share Posted July 31, 2017 I only have Windows, so that is only what I have confirmed works, so ymmv...also I am hoping I am not overstepping boundaries and creating support issues, not my intent, my intent was to personally get back up and running (and helping others in the same boat), and if they release yet another build and fix the download links different from the ones below, then I will just uninstall this version and reinstall, so proceed at your own risk. https://binaries.symless.com/v2.0-beta2-take2/Synergy_v2.0.0-beta2_b720-520c9118.msi https://binaries.symless.com/v2.0-beta2-take2/Synergy-2.0.0-547.beta2.520c9118.el7.centos.x86_64.rpm https://binaries.symless.com/v2.0-beta2-take2/Synergy_2.0.0.beta2~b523+520c9118_amd64.deb https://binaries.symless.com/v2.0-beta2-take2/v2.0-beta2-take2/Synergy_v2.0.0-beta2_b639-520c9118.dmg Link to comment Share on other sites More sharing options...
Nenad Posted July 31, 2017 Share Posted July 31, 2017 The link for the .deb file isn't working. Link to comment Share on other sites More sharing options...
cguerra Posted July 31, 2017 Share Posted July 31, 2017 My apologies, I should have at least clicked on it and downloaded it....only these three do apparently download (at least for now...) https://binaries.symless.com/v2.0-beta2-take2/Synergy_v2.0.0-beta2_b720-520c9118.msi https://binaries.symless.com/v2.0-beta2-take2/Synergy-2.0.0-547.beta2.520c9118.el7.centos.x86_64.rpm https://binaries.symless.com/v2.0-beta2-take2/Synergy_v2.0.0-beta2_b639-520c9118.dmg Link to comment Share on other sites More sharing options...
MaxTraxPro Posted July 31, 2017 Share Posted July 31, 2017 The .dmg link should be: https://binaries.symless.com/v2.0-beta2-take2/Synergy_v2.0.0-beta2_b639-520c9118.dmg Link to comment Share on other sites More sharing options...
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