Mac to PC connection issue

[talal anazi]

[2017-07-29T15:35:00] INFO: log level: DEBUG1

[2017-07-29T15:35:00] INFO: log file: /var/log/synergy.log

[2017-07-29T15:35:00] INFO: drag and drop enabled

[2017-07-29T15:35:00] DEBUG1: logging to file (/var/log/synergy.log) enabled

[2017-07-29T15:35:00] DEBUG: opening configuration "/var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.oeM583"

synergys: no configuration available

[2017-07-29T15:35:00] ERROR: cannot read configuration "/var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.oeM583": read error: line 36: unknown screen name "DESKTOP-CQRR17O"

[2017-07-29T15:35:00] ERROR: process exited with error code: 4

[2017-07-29T15:35:00] INFO: detected process not running, auto restarting

[2017-07-29T15:35:01] DEBUG: starting process

[2017-07-29T15:35:01] INFO: starting server

[2017-07-29T15:35:01] INFO: command: /Applications/Synergy.app/Contents/MacOS/synergys -f --no-tray --debug DEBUG1 --name Talals-iMac.local --enable-drag-drop --log /var/log/synergy.log -c /var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.aXM583 --address :24800 --serial-key 7B76313B62617369633B74616C616C20616C656E657A693B313B74616C616C38373840676D61696C2E636F6D3B3B303B307D

[2017-07-29T15:35:01] INFO: config file: /var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.Xcj583

[2017-07-29T15:35:01] INFO: log level: DEBUG1

[2017-07-29T15:35:01] INFO: log file: /var/log/synergy.log

[2017-07-29T15:35:02] INFO: drag and drop enabled

[2017-07-29T15:35:02] DEBUG1: logging to file (/var/log/synergy.log) enabled

[2017-07-29T15:35:02] ERROR: cannot read configuration "/var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.aXM583": read error: line 36: unknown screen name "DESKTOP-CQRR17O"

[2017-07-29T15:35:02] DEBUG: opening configuration "/var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.aXM583"

synergys: no configuration available

[2017-07-29T15:35:02] ERROR: process exited with error code: 4

[2017-07-29T15:35:02] INFO: detected process not running, auto restarting

[2017-07-29T15:35:03] DEBUG: starting process

[2017-07-29T15:35:03] INFO: starting server

[2017-07-29T15:35:03] INFO: command: /Applications/Synergy.app/Contents/MacOS/synergys -f --no-tray --debug DEBUG1 --name Talals-iMac.local --enable-drag-drop --log /var/log/synergy.log -c /var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.RNG583 --address :24800 --serial-key 7B76313B62617369633B74616C616C20616C656E657A693B313B74616C616C38373840676D61696C2E636F6D3B3B303B307D

[2017-07-29T15:35:03] INFO: config file: /var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.TnB583

[2017-07-29T15:35:03] INFO: log level: DEBUG1

[2017-07-29T15:35:03] INFO: log file: /var/log/synergy.log

[2017-07-29T15:35:03] INFO: drag and drop enabled

[2017-07-29T15:35:03] ERROR: cannot read configuration "/var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.RNG583": read error: line 36: unknown screen name "DESKTOP-CQRR17O"

[2017-07-29T15:35:03] DEBUG1: logging to file (/var/log/synergy.log) enabled

[2017-07-29T15:35:03] DEBUG: opening configuration "/var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.RNG583"

synergys: no configuration available

[2017-07-29T15:35:03] ERROR: process exited with error code: 4

[2017-07-29T15:35:03] INFO: detected process not running, auto restarting

[2017-07-29T15:35:04] DEBUG: starting process

[2017-07-29T15:35:04] INFO: starting server

[2017-07-29T15:35:04] INFO: command: /Applications/Synergy.app/Contents/MacOS/synergys -f --no-tray --debug DEBUG1 --name Talals-iMac.local --enable-drag-drop --log /var/log/synergy.log -c /var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.jsn583 --address :24800 --serial-key 7B76313B62617369633B74616C616C20616C656E657A693B313B74616C616C38373840676D61696C2E636F6D3B3B303B307D

[2017-07-29T15:35:04] INFO: config file: /var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.Tna583

[2017-07-29T15:35:04] INFO: log level: DEBUG1

[2017-07-29T15:35:04] INFO: log file: /var/log/synergy.log

[2017-07-29T15:35:04] INFO: drag and drop enabled

[2017-07-29T15:35:04] DEBUG1: logging to file (/var/log/synergy.log) enabled

[2017-07-29T15:35:04] DEBUG: opening configuration "/var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.jsn583"

synergys: no configuration available

[2017-07-29T15:35:04] ERROR: cannot read configuration "/var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.jsn583": read error: line 36: unknown screen name "DESKTOP-CQRR17O"

[2017-07-29T15:35:04] ERROR: process exited with error code: 4

[2017-07-29T15:35:04] INFO: detected process not running, auto restarting

[2017-07-29T15:35:05] DEBUG: starting process

[2017-07-29T15:35:05] INFO: starting server

[2017-07-29T15:35:05] INFO: command: /Applications/Synergy.app/Contents/MacOS/synergys -f --no-tray --debug DEBUG1 --name Talals-iMac.local --enable-drag-drop --log /var/log/synergy.log -c /var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.XRn583 --address :24800 --serial-key 7B76313B62617369633B74616C616C20616C656E657A693B313B74616C616C38373840676D61696C2E636F6D3B3B303B307D

[2017-07-29T15:35:05] INFO: config file: /var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.yeF583

[2017-07-29T15:35:05] INFO: log level: DEBUG1

[2017-07-29T15:35:05] INFO: log file: /var/log/synergy.log

[2017-07-29T15:35:05] INFO: drag and drop enabled

[2017-07-29T15:35:05] DEBUG1: logging to file (/var/log/synergy.log) enabled

[2017-07-29T15:35:05] DEBUG: opening configuration "/var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.XRn583"

synergys: no configuration available

[2017-07-29T15:35:05] ERROR: cannot read configuration "/var/folders/6n/6fkvwc714v3cm13pr063tnx40000gn/T/Synergy.XRn583": read error: line 36: unknown screen name "DESKTOP-CQRR17O"

[2017-07-29T15:35:05] ERROR: process exited with error code: 4

[2017-07-29T15:35:05] INFO: detected process not running, auto restarting

 

Cant connect from mac to pc but the other way around is working 

Whats the solution 

 

Help...

 

 

 

 

[talal anazi]

it always says connection refused 

 

[Angry]

Any solution for this issue?

I am just getting the same error after working with this app just 1 day. It says it can't read the configuration 

Anybody know a way to refund?

[Paul Suarez]

On 7/29/2017 at 8:37 PM, talal anazi said:

it always says connection refused 

 

Hi @talal anazi. I am not seeing any of that error on the logs you posted. If you do see a different set of logs generated now. Please post it.

Hi @Angry. Email us at refunds@symless.com for refunds requests.