can not find any successful connectivity result for the server screen: 1605

[jturnley]

[ UI ] [2017-07-28T08:36:10] WARNNIG: no font file: Raleway.otf
[ UI ] [2017-07-28T08:36:10] INFO: log filename: C:/Users/jturn/AppData/Local/Symless/Synergy/synergy.log
[ UI ] [2017-07-28T08:36:11] DEBUG: new added screen pos: 257 161
[ UI ] [2017-07-28T08:36:13] INFO: write configuration file complete
[ UI ] [2017-07-28T08:36:13] DEBUG: can not find any successful connectivity result for the server screen: 1605
[ UI ] [2017-07-28T08:36:13] DEBUG: retry in 3 seconds
[ UI ] [2017-07-28T08:36:13] DEBUG: Profile ID: 732 name: default
[ UI ] [2017-07-28T08:36:16] DEBUG: report to cloud: destId 1605 successfulIp  failedIp 10.238.82.29,192.168.0.28
[ UI ] [2017-07-28T08:36:16] DEBUG: can not find any successful connectivity result for the server screen: 1605
[ UI ] [2017-07-28T08:36:16] DEBUG: retry in 3 seconds
[ UI ] [2017-07-28T08:36:19] DEBUG: can not find any successful connectivity result for the server screen: 1605
[ UI ] [2017-07-28T08:36:19] DEBUG: retry in 3 seconds
[ UI ] [2017-07-28T08:36:22] DEBUG: can not find any successful connectivity result for the server screen: 1605
[ UI ] [2017-07-28T08:36:22] DEBUG: retry in 3 seconds

My second machine turns green right away, but my primary (where the KB/Mouse are connected) fail with the above errors. Firewall and AV disabled, and v1.8 worked fine. Neither one of the IPs listed above match the machine or my public IP.

[Paul Suarez]

Would you be able to send us the logs for the other machine as well @jturnley?

[jturnley]

I'll need to reinstall it after business hours tonight, had to roll back to get work done. I will do so and post them.

[Paul Suarez]

Any updates on this @jturnley?

[Paul Suarez]

Hi @Mohammad Minaie. Please create a different thread and include the link for your logs. Thanks!

[Nick Bolton]

@Paul Suarez Dude, you're a moderator... split the thread instead of asking the user.