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Hello I'm new here. need some support please


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Hello, my name is Lucca, I've bogth Synergy because of Linus tech channel. Im having an error on launch. im running both windows 10 one on cable and other on wifi. Ive deactivated firewall for synergy but it doesnt seem to work. I appreciete your help and if its not possible to fix my problem i would like to know if u have any refund system. 

Thank You.

INFO: starting new process

[2017-07-22T20:59:21] INFO: starting new process

[2017-07-22T20:59:21] INFO: activeDesktop:Default

[2017-07-22T20:59:21] INFO: drag and drop enabled

[2017-07-22T20:59:21] FATAL: unknown screen name `DESKTOP-F06IU8C'

[2017-07-22T20:59:21] INFO: starting server

[2017-07-22T20:59:21] INFO: config file: C:/Users/lucca/AppData/Local/Temp/qt_temp.Y11680

[2017-07-22T20:59:21] INFO: log level: INFO

[2017-07-22T20:59:21] INFO: service command updated

[2017-07-22T20:59:21] INFO: service command updated

[2017-07-22T20:59:22] ERROR: failed to launch, error: process immediately stopped

[2017-07-22T20:59:22] INFO: backing off, wait=2s, failures=1

[2017-07-22T20:59:22] INFO: service command updated


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Ive already fixed the problem due to the user guide section. Thanks you for supporting anyway.

BTW the program is just fine and works beautifully. Thank you for good work !

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