I keep getting [2017-07-22T04:46:31] INFO: backing off, wait=2s, failures=1

[triggah61]

I keep getting the following message and cannot connect. I've watched all the tutorials on youtube. Done everything. Still not working

[2017-07-22T04:46:31] INFO: backing off, wait=2s, failures=1

[Paul Suarez]

Hi @triggah61. Please provide more details about your machines (OS, 32/64 bit, Synergy version installed, connected to the network via Ethernet or Wi-Fi, specify which one is the server). Also, post a screenshot of both machine's Synergy interface and the Server Configuration interface on your server machine. 

[triggah61]

The computers are connected to a switch hub. Theya re both windows 10, 

 

I get thsi error on the ciiemt

[2017-07-22T12:43:07] INFO: config file:

[2017-07-22T12:43:07] INFO: log level: INFO

[2017-07-22T12:43:07] INFO: service command updated

[2017-07-22T12:43:07] INFO: starting new process

[2017-07-22T12:43:08] INFO: activeDesktop:Default

[2017-07-22T12:43:08] INFO: starting new process

[2017-07-22T12:43:08] INFO: drag and drop enabled

[2017-07-22T12:43:08] NOTE: started client

[2017-07-22T12:43:08] NOTE: connecting to '192.166.219.104': 192.166.219.104:24800

[2017-07-22T12:43:08] INFO: watchdog status: ok

[2017-07-22T12:43:10] WARNING: failed to connect to server: Connection was refused

[2017-07-22T12:43:11] NOTE: connecting to '192.166.219.104': 192.166.219.104:24800

[2017-07-22T12:43:13] WARNING: failed to connect to server: Connection was refused

 

And this error form the server

synergys.exe: no configuration available

[2017-07-22T12:40:56] ERROR: failed to launch, error: process immediately stopped

[2017-07-22T12:40:56] INFO: backing off, wait=6s, failures=3

[2017-07-22T12:40:56] INFO: service command updated

[2017-07-22T12:41:54] INFO: starting server

[2017-07-22T12:41:54] INFO: config file: C:/Users/김도영/AppData/Local/Temp/qt_temp.g10996

[2017-07-22T12:41:54] INFO: log level: INFO

[2017-07-22T12:41:54] INFO: service command updated

[2017-07-22T12:41:55] INFO: starting new process

[2017-07-22T12:41:55] INFO: activeDesktop:Default

[2017-07-22T12:41:55] INFO: starting new process

[2017-07-22T12:41:55] INFO: drag and drop enabled

 

[Paul Suarez]

Hey @triggah61. It would be best if you send me the information I am asking for so that we can proceed in troubleshooting it. 

[triggah61]

Please provide more details about your machines (OS, 32/64 bit, Synergy version installed, connected to the network via Ethernet or Wi-Fi, specify which one is the server). Also, post a screenshot of both machine's Synergy interface and the Server Configuration interface on your server machine. 

 

They are both 

OS Windows 10 64 bit

version 1.8.8-stable

Ethernet

 

 

 

[Paul Suarez]

You entered 166 instead of 168 on the second octet of the server's IP address.