Error: "can not find any successful connectivity result for the server screen: 1204"

[Igor Lopes]

Installed Synergy 2 and it worked for a day and now it does not work with any computer. Keeps trying to connect and I get the error below

log sent: https://synergy-logs.symless.com/2017-07-20/492-2017-07-20T20-43-28.log

is there anyway to restart the configuration and login again?

Also all the computers I've connected to are being displayed as available to connect, any way to deleted previously used computers?

 

[ UI ] [2017-07-20T20:42:41] WARNNIG: no font file: Raleway.otf
[ UI ] [2017-07-20T20:42:41] INFO: log filename: C:/Users/ilopes/AppData/Local/Symless/Synergy/synergy.log
[ UI ] [2017-07-20T20:42:41] DEBUG: new added screen pos: 257 161
[ UI ] [2017-07-20T20:42:44] INFO: write configuration file complete
[ UI ] [2017-07-20T20:42:44] DEBUG: can not find any successful connectivity result for the server screen: 1204
[ UI ] [2017-07-20T20:42:44] DEBUG: retry in 3 seconds
[ UI ] [2017-07-20T20:42:44] DEBUG: Profile ID: 491 name: default
[ UI ] [2017-07-20T20:42:47] DEBUG: can not find any successful connectivity result for the server screen: 1204
[ UI ] [2017-07-20T20:42:47] DEBUG: retry in 3 seconds
[ UI ] [2017-07-20T20:42:47] DEBUG: connectivity test pass: 10.24.80.40
[ UI ] [2017-07-20T20:42:47] DEBUG: report to cloud: destId 1114 successfulIp 10.24.80.40 failedIp 
[ UI ] [2017-07-20T20:42:50] DEBUG: can not find any successful connectivity result for the server screen: 1204
[ UI ] [2017-07-20T20:42:50] DEBUG: retry in 3 seconds
[ UI ] [2017-07-20T20:42:53] DEBUG: can not find any successful connectivity result for the server screen: 1204
 

 

[Igor Lopes]

I've tried uninstalling Synergy 2 and reinstalling Synergy 1.8 and it works fine.

Installed Synergy 2 again and still getting the same error - same message for any computer "FailedIp"

[ UI ] [2017-07-20T20:42:47] DEBUG: connectivity test pass: 10.24.80.40
[ UI ] [2017-07-20T20:42:47] DEBUG: report to cloud: destId 1114 successfulIp 10.24.80.40 failedIp 

[Paul Suarez]

Can you send us everything in the logs? Please follow the steps on how to send us the logs posted in the main page of Synergy 2.0 Beta Feedback.

[Igor Lopes]

Hi Paul, That's all I had and I followed the steps you provided when I sent the logs

https://synergy-logs.symless.com/2017-07-20/492-2017-07-20T20-43-28.log

I've downgraded to 1.8 at this stage but I will try S2 again soon and will provide more logs and feedback.

Cheers.

[Tran Tien Dat]

Hi Igor, i have same problem too. I posted in here 

 

Maybe synergy conflict with some apps. You can try my temporary solution in my post. If you have same problem, let's give Synergy which app blocked your mouse.

[Paul Suarez]

Hi @Igor Lopes. Sorry for the late reply on this. What's the update with your connection? Do you need further assistance on this?

[Nick Bolton]

@Jerry Hou @Andrew Nelless I have a hunch that Synergy 1 works here, but Synergy 2 doesn't because it runs the connectivity test on a different port.

@Paul Suarez We're currently planning some network infrastructure work that'll move the connectivity test onto the same well-known port as Synergy's core. That way it's a more accurate connectivity test when it comes to firewalls. My guess is the firewall is blocking the connectivity test, so if you temporarily disable the computer's firewalls, it'll connect.