#Jp Posted July 19, 2017 Share Posted July 19, 2017 Hi - I'm experiencing a somehow cyclic breaking/intermittent input on my client. It would be ok for 8 counts and then would be intermittent for the next 4 counts then would repeat the same cycle. I have uploaded a video(link below) to show what I mean. This happens to both input devices (mouse/kb). https://drive.google.com/open?id=0B4kpeaO0LVc-eG1GVkhFZ2JhWmc My setup - Basic License. Client and Server on 1.8.8-stable March 16, 2017 build. Server - Windows 10 Client - MacOS Sierra 10.12.5 I have tried the ff to narrow down the possible causes but I've not managed to fix the issue: Uninstall and Reinstall on Server Uninstall and Reinstall on Client Use Different Router (tried 3 diff routers and 2 iphone hotspots) Use a different set of mouse and keyboard. Anyone here have encountered this? Can you share how you fixed it? Thanks! Link to comment Share on other sites More sharing options...
#Jp Posted July 19, 2017 Author Share Posted July 19, 2017 In addition - I have tried to see the log types ( including debug,debug1,debug2) on both machines and don't see any new log entries when the breaking occurs. Link to comment Share on other sites More sharing options...
#Jp Posted July 21, 2017 Author Share Posted July 21, 2017 I have also updated to 1.9-rc3 on both client and server. Still a no go. Link to comment Share on other sites More sharing options...
#Jp Posted July 21, 2017 Author Share Posted July 21, 2017 I tried testing the network adapters of each device and the client (Mac) seemed to have problems with its wireless connection. I did a PRAM reset on the Mac and everything looks to work smoothly now. For info on PRAM Reset - https://discussions.apple.com/docs/DOC-3604 Link to comment Share on other sites More sharing options...
Paul Suarez Posted July 21, 2017 Share Posted July 21, 2017 Hi @#Jp. Sorry for the late reply on this. Also, we would like to thank you for sharing this very useful information. Can we verify though as to what Mac machine do you have? This might help us narrowing down which Macs are prone to have this problem. Link to comment Share on other sites More sharing options...
#Jp Posted July 22, 2017 Author Share Posted July 22, 2017 Hi, @Paul Suarez - The machine at fault is a 2016 13" MacBook Air. Cheers. Link to comment Share on other sites More sharing options...
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