rhendrix9 Posted July 13, 2017 Share Posted July 13, 2017 I had to change the system name of the host computer and now I can't change configuration? I ran "configure server" but it still tried to use the old name! I rebooted I searched and removed what I thought was the config file. been using synergy for a while and there were synergy.sgc files in many places. Is synergy.sgc even the configuation file still? I didn't see anything in the windows reg file i rebooted again I uninstalled then reinstalled, I don't know how but it's still using the old name!!! What is the name and where is the synergy config file supposed to be? The host is Windows 8.1 and the ver. is 1.8.6 stable Any suggestions? Link to comment Share on other sites More sharing options...
InCT Posted July 14, 2017 Share Posted July 14, 2017 I am having the same issue, it seems the company does NOT care about it's customers, there is no email support and there is no option to call.. I mean this company can follow "Acronis" business model and charge us one time $20 to resolve the issue but I guess, it's best to ask for a refund or better yet call the credit card company and put a hold on the transaction -- find a better company.. Link to comment Share on other sites More sharing options...
Paul Suarez Posted July 15, 2017 Share Posted July 15, 2017 Hi @rhendrix9. Please provide more details about your machines (OS, 32/64 bit, Synergy version installed, connected to the network via Ethernet or Wi-Fi, specify which one is the server). Also, post a screenshot of both machine's Synergy interface and the Server Configuration interface on your server machine. Link to comment Share on other sites More sharing options...
Paul Suarez Posted July 15, 2017 Share Posted July 15, 2017 @InCT, please email us at refunds@symless.com for refund requests. Link to comment Share on other sites More sharing options...
rhendrix9 Posted July 16, 2017 Author Share Posted July 16, 2017 20 hours ago, Paul Suarez said: Hi @rhendrix9. Please provide more details about your machines (OS, 32/64 bit, Synergy version installed, connected to the network via Ethernet or Wi-Fi, specify which one is the server). Also, post a screenshot of both machine's Synergy interface and the Server Configuration interface on your server machine. Right after I sent my first message I found the setting I needed.I selected "Settings" from the "Edit" menu I changed the screen name. Thanks Link to comment Share on other sites More sharing options...
Paul Suarez Posted July 18, 2017 Share Posted July 18, 2017 Ohw I see. That's awesome@rhendrix9! Thanks also for the update Link to comment Share on other sites More sharing options...
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