Liz Posted July 11, 2017 Share Posted July 11, 2017 The SSL Fingerprints on my Windows computer and the Mac computer I'm using do not match. I do not see a way to change these to match each other. Originally the SSL Fingerprint on the Mac showed something different. After uninstalling and reinstalling hoping to get an option to enter one it no longer appears. How can I resolve it? Thank you, Liz Link to comment Share on other sites More sharing options...
Paul Suarez Posted July 12, 2017 Share Posted July 12, 2017 Please provide more details about your machines (OS, 32/64 bit, Synergy version installed, connected to the network via Ethernet or Wi-Fi, specify which one is the server). Also, post a screenshot of both machine's Synergy interface and the Server Configuration interface on your server machine. Link to comment Share on other sites More sharing options...
Liz Posted July 12, 2017 Author Share Posted July 12, 2017 Server: Windows 10 Enterprise, 64 bit Version: 1.8.8-stable-25a8cb2 Ethernet connection Client: Mac OS 10.12.5 Version: 1.8.8-stable-25a8cb2 Ethernet connection Link to comment Share on other sites More sharing options...
Paul Suarez Posted July 12, 2017 Share Posted July 12, 2017 It seems that Synergy on both machines was not able to generate an SSL fingerprint. First, can you confirm that you wanted to use Synergy with SSL encryption switched on or off. Link to comment Share on other sites More sharing options...
Liz Posted July 14, 2017 Author Share Posted July 14, 2017 I thought SSL made it more secure. That's why I chose to use that option. I've never had issues with configuring it with SSL encryption before. I unchecked SSL on both the Windows server and the Mac client and attached a screenshot from each. Thank you, Liz Link to comment Share on other sites More sharing options...
Paul Suarez Posted July 14, 2017 Share Posted July 14, 2017 I'm not sure if you have stopped Synergy on both of your machines but we can try to turn it on again now that's turned off. But we might be better checking if both machines see and can actually communicate over that network. Try to ping your server's IP address from the client machine. Then do the other way around and send us a screenshot of each ping test. Proceed if they can both ping each other. Click the Stop button on each machine's Synergy interface. Then switch SSL back on but don't click Apply or Start. Just click OK for that change(s) you made to be saved. Then close Synergy interface on both. Give it 5-10 seconds, then relaunch/re-open Synergy. Make sure that an SSL Fingerprint is generated for both. Once successful, try connecting them again. Let me know how it goes. Link to comment Share on other sites More sharing options...
Liz Posted July 24, 2017 Author Share Posted July 24, 2017 Hmmm this must be where the problem is. The Windows server can ping the Mac client, but the Mac client cannot ping the Windows server. I'm not sure why though. Both have IPs and previously communicated. Thank you, Liz Link to comment Share on other sites More sharing options...
dragon788 Posted May 10, 2018 Share Posted May 10, 2018 I've noticed in the past that certain versions of Synergy 1.x don't always clean up the ~/.synergy/SSL/ directory (may be under Library on OSX) and so you need to find and delete the directory to really reset the SSL certificates for the next time you open/install Synergy. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.