kpoirier Posted June 29, 2017 Share Posted June 29, 2017 Windows 10 --> MacOSX Sierra - 10.12.6 beta - With windows as the server/Mac as the client I see Warning Failed to connect to server: Timed out When I switch to using Mac as the server and Windows as the client, I see lots of these messages in the log window 2017-06-29T19:15:55] ERROR: ipc connection error, connection refused [2017-06-29T19:15:58] ERROR: ipc connection error, connection refused [2017-06-29T19:16:01] ERROR: ipc connection error, connection refused I realize I'm using a beta of Mac software - is that the reason? Link to comment Share on other sites More sharing options...
heasley314 Posted June 30, 2017 Share Posted June 30, 2017 @kpoirier I am having the same exact issue just downloaded today, if you figure it out on your own post in here. Thanks Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 30, 2017 Share Posted June 30, 2017 Please provide more details about your machines (OS, 32/64 bit, Synergy version installed, connected to the network via Ethernet or Wi-Fi, specify which one is the server). Also, post a screenshot of both machine's Synergy interface and the Server Configuration interface on your server machine. Link to comment Share on other sites More sharing options...
heasley314 Posted June 30, 2017 Share Posted June 30, 2017 Server: Windows 10 Pro 64-bit Client: Mac OSX Sierra screenshots below show the configuration both are running version 1.8.8 downloaded today. Link to comment Share on other sites More sharing options...
kpoirier Posted June 30, 2017 Author Share Posted June 30, 2017 My setup: MacOSX 10.12.6 - 64bit Windows 10: 64bit I've tried the released version of Synergy Pro - version 1.8.8 stable for both Mac/Windows but recently tried the RC version 1.9.0-rc3 on both Mac/Windows. This is the version I'm running now. SSL is turned on. Both systems are on WiFi. I did have VMware installed on the windows 10 machine, which appeared to be causing Synergy to pick up that IP address, so, in the interests of troubleshooting, I've remove it so both systems have only the WiFi adapter loaded. I receive different errors depending on which is the server and which is the client. With Windows as server/Mac as client (with debug option on) I see on the Mac side: Failed to connect to server: Connection refused This repeats over and over every second. Now, when I switch the Mac to be the server and windows to be the client, I see on the windows log: [2017-06-30T15:55:58] INFO: watchdog status: ok [2017-06-30T15:55:58] ERROR: ssl error occurred (generic failure) [2017-06-30T15:55:58] ERROR: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol [2017-06-30T15:55:58] ERROR: failed to connect secure socket [2017-06-30T15:55:58] DEBUG: started process, session=1, elevated: no, command="C:/Program Files/Synergy/synergyc.exe" -f --no-tray --debug DEBUG --name KI14891774 --ipc --stop-on-desk-switch --enable-drag-drop --enable-crypto --profile-dir "C:\Users\poirier\AppData\Local" 192.168.7.25:24800 [2017-06-30T15:56:14] WARNING: failed to connect to server: Timed out [2017-06-30T15:56:14] DEBUG: retry in 1 seconds [2017-06-30T15:56:15] NOTE: connecting to '192.168.7.25': 192.168.7.25:24800 [2017-06-30T15:56:15] INFO: OpenSSL 1.0.2k 26 Jan 2017 [2017-06-30T15:56:15] ERROR: ssl error occurred (generic failure) [2017-06-30T15:56:15] ERROR: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol [2017-06-30T15:56:15] ERROR: failed to connect secure socket Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 30, 2017 Share Posted June 30, 2017 Stop and close and close Synergy on both machines, After that, reboot both. Link to comment Share on other sites More sharing options...
kpoirier Posted July 1, 2017 Author Share Posted July 1, 2017 Done. Same error as above - On the MAC (server) I see Accepted client connection but on the Windows (client) I see: [2017-07-01T08:26:52] ERROR: ssl error occurred (generic failure) [2017-07-01T08:26:52] ERROR: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol [2017-07-01T08:26:52] ERROR: failed to connect secure socket [2017-07-01T08:27:08] WARNING: failed to connect to server: Timed out [2017-07-01T08:27:08] DEBUG: retry in 1 seconds [2017-07-01T08:27:09] NOTE: connecting to '192.168.7.25': 192.168.7.25:24800 [2017-07-01T08:27:09] INFO: OpenSSL 1.0.2k 26 Jan 2017 [2017-07-01T08:27:09] ERROR: ssl error occurred (generic failure) [2017-07-01T08:27:09] ERROR: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol [2017-07-01T08:27:09] ERROR: failed to connect secure socket Link to comment Share on other sites More sharing options...
kpoirier Posted July 1, 2017 Author Share Posted July 1, 2017 Is there a refund policy for this product? Link to comment Share on other sites More sharing options...
Paul Suarez Posted July 2, 2017 Share Posted July 2, 2017 If you'd want to ask for a refund, please email us at refunds@symless.com. But might as well check SSL generic failure knowledge article first. Link to comment Share on other sites More sharing options...
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