divotagency Posted June 29, 2017 Share Posted June 29, 2017 I am using synergy between my pc running windows 10 and a new macbook pro. i cannot get this software to work. I keep getting messages saying enter host name or find a file. Makes no sense, neither of these issues are displayed in the installation/set up video. What is going on? Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 29, 2017 Share Posted June 29, 2017 Hi @divotagency. Please provide more details about your machines (OS, 32/64 bit, Synergy version installed, connected to the network via Ethernet or Wi-Fi, specify which one is the server). Also, post a screenshot of both machine's Synergy interface and the Server Configuration interface on your server machine. Link to comment Share on other sites More sharing options...
divotagency Posted June 29, 2017 Author Share Posted June 29, 2017 MAC OS 64 Brand new MacBook Pro most current OS installed, Wi-Fi Network PC is the Server and Mac is the client. I havent even been able to configure anything because the software asks to enter hostname and/or locate a file - whihc I am not sure what that even means. Link to comment Share on other sites More sharing options...
divotagency Posted June 29, 2017 Author Share Posted June 29, 2017 This is the screenshot from my Mac... Where do I submit request for refund... i'm not going to spend a bunch of time messing with this program... i just bought it... if I dont getting it working as it should I'd like a refund. Seems VERY buggy to me. Link to comment Share on other sites More sharing options...
Paul Suarez Posted July 1, 2017 Share Posted July 1, 2017 If you still want to continue troubleshooting with us, please provide the lacking information I have asked you previously. If you'd want to push through in getting a refund, please email us at refunds@symless.com. Link to comment Share on other sites More sharing options...
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