Unrecognised client name

[evesy]

My client wont connect to host - Synergy Pro on Windows 10 for both host and client : here is the host log

[2017-06-24T20:05:57] INFO: watchdog status: error

[2017-06-24T20:06:07] INFO: starting server

[2017-06-24T20:06:07] INFO: config file: C:/Users/MICHAE~1/AppData/Local/Temp/qt_temp.H89208

[2017-06-24T20:06:07] INFO: log level: INFO

[2017-06-24T20:06:07] INFO: service command updated

[2017-06-24T20:06:07] INFO: starting new process

[2017-06-24T20:06:07] INFO: activeDesktop:Default

[2017-06-24T20:06:07] INFO: starting new process

[2017-06-24T20:06:07] INFO: drag and drop enabled

[2017-06-24T20:06:07] NOTE: started server, waiting for clients

[2017-06-24T20:06:07] INFO: watchdog status: ok

[2017-06-24T20:06:09] INFO: OpenSSL 1.0.2 22 Jan 2015

[2017-06-24T20:06:09] INFO: accepted secure socket

[2017-06-24T20:06:09] INFO: AES256-GCM-SHA384 TLSv1.2 Kx=RSA Au=RSA Enc=AESGCM(256) Mac=AEAD

[2017-06-24T20:06:09] NOTE: accepted client connection

[2017-06-24T20:06:09] WARNING: unrecognised client name "TABLET-03HDAHU3", check server config

[2017-06-24T20:06:09] NOTE: disconnecting client "TABLET-03HDAHU3"

[2017-06-24T20:06:09] NOTE: client "TABLET-03HDAHU3" has disconnected

[2017-06-24T20:06:11] INFO: OpenSSL 1.0.2 22 Jan 2015

[2017-06-24T20:06:11] INFO: accepted secure socket

[2017-06-24T20:06:11] INFO: AES256-GCM-SHA384 TLSv1.2 Kx=RSA Au=RSA Enc=AESGCM(256) Mac=AEAD

[2017-06-24T20:06:11] NOTE: accepted client connection

[2017-06-24T20:06:11] WARNING: unrecognised client name "TABLET-03HDAHU3", check server config

[2017-06-24T20:06:11] NOTE: disconnecting client "TABLET-03HDAHU3"

[2017-06-24T20:06:11] NOTE: client "TABLET-03HDAHU3" has disconnected

[2017-06-24T20:06:13] INFO: OpenSSL 1.0.2 22 Jan 2015

[2017-06-24T20:06:13] INFO: accepted secure socket

[2017-06-24T20:06:13] INFO: AES256-GCM-SHA384 TLSv1.2 Kx=RSA Au=RSA Enc=AESGCM(256) Mac=AEAD

[2017-06-24T20:06:13] NOTE: accepted client connection

[2017-06-24T20:06:13] WARNING: unrecognised client name "TABLET-03HDAHU3", check server config

[2017-06-24T20:06:13] NOTE: disconnecting client "TABLET-03HDAHU3"

[2017-06-24T20:06:13] NOTE: client "TABLET-03HDAHU3" has disconnected

[2017-06-24T20:06:15] INFO: OpenSSL 1.0.2 22 Jan 2015

[2017-06-24T20:06:15] INFO: accepted secure socket

[2017-06-24T20:06:15] INFO: AES256-GCM-SHA384 TLSv1.2 Kx=RSA Au=RSA Enc=AESGCM(256) Mac=AEAD

[2017-06-24T20:06:15] NOTE: accepted client connection

[2017-06-24T20:06:15] WARNING: unrecognised client name "TABLET-03HDAHU3", check server config

[2017-06-24T20:06:15] NOTE: disconnecting client "TABLET-03HDAHU3"

[2017-06-24T20:06:15] NOTE: client "TABLET-03HDAHU3" has disconnected

[2017-06-24T20:06:17] INFO: OpenSSL 1.0.2 22 Jan 2015

[2017-06-24T20:06:17] INFO: accepted secure socket

[2017-06-24T20:06:17] INFO: AES256-GCM-SHA384 TLSv1.2 Kx=RSA Au=RSA Enc=AESGCM(256) Mac=AEAD

[2017-06-24T20:06:17] NOTE: accepted client connection

[2017-06-24T20:06:17] WARNING: unrecognised client name "TABLET-03HDAHU3", check server config

[2017-06-24T20:06:17] NOTE: disconnecting client "TABLET-03HDAHU3"

[2017-06-24T20:06:17] NOTE: client "TABLET-03HDAHU3" has disconnected

 

[evesy]

Never mind, I figured it out, better documentation would be helpful.

[Paul Suarez]

Sorry for the late reply @evesy. Actually there's a knowledge base article for that specific error. 

Unrecognized client name on Symless Help Center

Although we would like to thank you for updating us about it. Have a great day!