Mowardz Posted June 9, 2017 Share Posted June 9, 2017 Hello, I am using a windows 10 device connected via ethernet as the server and a macbook pro as the client. I have followed the instructions on the help page. I am unable to get it conected and keep getting the failed to launch error. I just purchased this product and would like to get it working asap. Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 9, 2017 Share Posted June 9, 2017 Please provide more details about your machines (OS, 32/64 bit, Synergy version installed, connected to the network via Ethernet or Wi-Fi, specify which one is the server). Also, post a screenshot of both machine's Synergy interface and the Server Configuration interface on your server machine. Link to comment Share on other sites More sharing options...
Mowardz Posted June 10, 2017 Author Share Posted June 10, 2017 5 hours ago, Paul Suarez said: Please provide more details about your machines (OS, 32/64 bit, Synergy version installed, connected to the network via Ethernet or Wi-Fi, specify which one is the server). Also, post a screenshot of both machine's Synergy interface and the Server Configuration interface on your server machine. 64 bit machine. latest version of synergy on both. the windows 10 device connected via ethernet as the server and a macbook pro as the client and using wifi Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 11, 2017 Share Posted June 11, 2017 Still waiting for the screenshots @Mowardz. Link to comment Share on other sites More sharing options...
Mowardz Posted June 11, 2017 Author Share Posted June 11, 2017 Ive explained the issue and spoken with multiple agents. please offer me some troubleshooting steps I dont understand how u guys had me pay 30$ and this app isn't working. here is a screenshot if it it helps Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 11, 2017 Share Posted June 11, 2017 Need a screenshot of the server machine as well and the server configuration interface @Mowardz. Link to comment Share on other sites More sharing options...
Mowardz Posted June 11, 2017 Author Share Posted June 11, 2017 here please advise what i should try next Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 11, 2017 Share Posted June 11, 2017 I think it's confusing you since you named each machine with their IP address as what you've seen before. When you set the server configuration before you saw one machine with an invalid IP address which reflects to the configuration that you named one of the screens as 169.254.237.115. IP addresses that starts with 169.254.x.x are actually invalid IP address (APIPA). Start with renaming your machines first. It would be better if you name it like, Windows and Mac or Client and Server. That way it would be easier to recognize which is which. Link to comment Share on other sites More sharing options...
Mowardz Posted June 11, 2017 Author Share Posted June 11, 2017 okay ive just tried that and now its says "ERROR: ipc cppmmection error, conection refused Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 12, 2017 Share Posted June 12, 2017 Can you try pinging the other machine from the other one @Mowardz? Link to comment Share on other sites More sharing options...
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