Re: Setting up

[Karl]

Hey Guys I Just Baught Synergy 

I cant get it to work even tho it seems somewhat idiot proof

 

Get this Error 

[2017-06-08T16:23:17] INFO: activeDesktop:Default

[2017-06-08T16:23:17] INFO: starting new process

[2017-06-08T16:23:17] INFO: drag and drop enabled

[2017-06-08T16:23:17] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:23:18] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:23:18] INFO: backing off, wait=10s, failures=19

[2017-06-08T16:23:28] INFO: starting new process

[2017-06-08T16:23:28] INFO: activeDesktop:Default

[2017-06-08T16:23:28] INFO: starting new process

[2017-06-08T16:23:28] INFO: drag and drop enabled

[2017-06-08T16:23:28] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:23:29] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:23:29] INFO: backing off, wait=10s, failures=20

[2017-06-08T16:23:39] INFO: starting new process

[2017-06-08T16:23:39] INFO: activeDesktop:Default

[2017-06-08T16:23:39] INFO: starting new process

[2017-06-08T16:23:39] INFO: drag and drop enabled

[2017-06-08T16:23:39] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:23:40] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:23:40] INFO: backing off, wait=10s, failures=21

[2017-06-08T16:23:50] INFO: starting new process

[2017-06-08T16:23:50] INFO: activeDesktop:Default

[2017-06-08T16:23:50] INFO: starting new process

[2017-06-08T16:23:50] INFO: drag and drop enabled

[2017-06-08T16:23:50] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:23:51] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:23:51] INFO: backing off, wait=10s, failures=22

[2017-06-08T16:24:01] INFO: starting new process

[2017-06-08T16:24:01] INFO: activeDesktop:Default

[2017-06-08T16:24:01] INFO: starting new process

[2017-06-08T16:24:01] INFO: drag and drop enabled

[2017-06-08T16:24:01] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:24:02] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:24:02] INFO: backing off, wait=10s, failures=23

[2017-06-08T16:24:12] INFO: starting new process

[2017-06-08T16:24:12] INFO: activeDesktop:Default

[2017-06-08T16:24:12] INFO: starting new process

[2017-06-08T16:24:12] INFO: drag and drop enabled

[2017-06-08T16:24:12] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:24:13] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:24:13] INFO: backing off, wait=10s, failures=24

[2017-06-08T16:24:23] INFO: starting new process

[2017-06-08T16:24:23] INFO: activeDesktop:Default

[2017-06-08T16:24:23] INFO: starting new process

[2017-06-08T16:24:24] INFO: drag and drop enabled

[2017-06-08T16:24:24] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:24:24] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:24:24] INFO: backing off, wait=10s, failures=25

[2017-06-08T16:24:34] INFO: starting new process

[2017-06-08T16:24:35] INFO: activeDesktop:Default

[2017-06-08T16:24:35] INFO: starting new process

[2017-06-08T16:24:35] INFO: drag and drop enabled

[2017-06-08T16:24:35] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:24:36] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:24:36] INFO: backing off, wait=10s, failures=26

[2017-06-08T16:24:46] INFO: starting new process

[2017-06-08T16:24:46] INFO: activeDesktop:Default

[2017-06-08T16:24:46] INFO: starting new process

[2017-06-08T16:24:46] INFO: drag and drop enabled

[2017-06-08T16:24:46] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:24:47] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:24:47] INFO: backing off, wait=10s, failures=27

[2017-06-08T16:24:57] INFO: starting new process

[2017-06-08T16:24:57] INFO: activeDesktop:Default

[2017-06-08T16:24:57] INFO: starting new process

[2017-06-08T16:24:57] INFO: drag and drop enabled

[2017-06-08T16:24:57] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:24:58] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:24:58] INFO: backing off, wait=10s, failures=28

[2017-06-08T16:25:08] INFO: starting new process

[2017-06-08T16:25:08] INFO: activeDesktop:Default

[2017-06-08T16:25:08] INFO: starting new process

[2017-06-08T16:25:08] INFO: drag and drop enabled

[2017-06-08T16:25:08] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:25:09] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:25:09] INFO: backing off, wait=10s, failures=29

[2017-06-08T16:25:19] INFO: starting new process

[2017-06-08T16:25:19] INFO: activeDesktop:Default

[2017-06-08T16:25:19] INFO: starting new process

[2017-06-08T16:25:19] INFO: drag and drop enabled

[2017-06-08T16:25:19] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:25:20] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:25:20] INFO: backing off, wait=10s, failures=30

[2017-06-08T16:25:30] INFO: starting new process

[2017-06-08T16:25:30] INFO: activeDesktop:Default

[2017-06-08T16:25:30] INFO: starting new process

[2017-06-08T16:25:30] INFO: drag and drop enabled

[2017-06-08T16:25:30] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:25:31] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:25:31] INFO: backing off, wait=10s, failures=31

[2017-06-08T16:25:32] INFO: watchdog status: error

[2017-06-08T16:25:41] INFO: starting new process

[2017-06-08T16:25:41] INFO: activeDesktop:Default

[2017-06-08T16:25:41] INFO: starting new process

[2017-06-08T16:25:41] INFO: drag and drop enabled

[2017-06-08T16:25:41] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:25:42] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:25:42] INFO: backing off, wait=10s, failures=32

[2017-06-08T16:25:51] INFO: starting server

[2017-06-08T16:25:51] INFO: config file: C:/Users/Carl/AppData/Local/Temp/qt_temp.gq1352

[2017-06-08T16:25:51] INFO: log level: INFO

[2017-06-08T16:25:51] INFO: service command updated

[2017-06-08T16:25:52] INFO: starting new process

[2017-06-08T16:25:52] INFO: activeDesktop:Default

[2017-06-08T16:25:52] INFO: starting new process

[2017-06-08T16:25:52] INFO: drag and drop enabled

[2017-06-08T16:25:52] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:25:53] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:25:53] INFO: backing off, wait=2s, failures=1

[2017-06-08T16:25:55] INFO: starting new process

[2017-06-08T16:25:55] INFO: activeDesktop:Default

[2017-06-08T16:25:55] INFO: starting new process

[2017-06-08T16:25:55] INFO: drag and drop enabled

[2017-06-08T16:25:55] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:25:56] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:25:56] INFO: backing off, wait=4s, failures=2

[2017-06-08T16:26:00] INFO: starting new process

[2017-06-08T16:26:00] INFO: activeDesktop:Default

[2017-06-08T16:26:00] INFO: starting new process

[2017-06-08T16:26:00] INFO: drag and drop enabled

[2017-06-08T16:26:00] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:26:01] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:26:01] INFO: backing off, wait=6s, failures=3

[2017-06-08T16:26:07] INFO: starting new process

[2017-06-08T16:26:07] INFO: activeDesktop:Default

[2017-06-08T16:26:07] INFO: starting new process

[2017-06-08T16:26:07] INFO: drag and drop enabled

[2017-06-08T16:26:07] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:26:08] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:26:08] INFO: backing off, wait=8s, failures=4

[2017-06-08T16:26:16] INFO: starting new process

[2017-06-08T16:26:16] INFO: activeDesktop:Default

[2017-06-08T16:26:16] INFO: starting new process

[2017-06-08T16:26:16] INFO: drag and drop enabled

[2017-06-08T16:26:16] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:26:17] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:26:17] INFO: backing off, wait=10s, failures=5

[2017-06-08T16:26:27] INFO: starting new process

[2017-06-08T16:26:27] INFO: activeDesktop:Default

[2017-06-08T16:26:27] INFO: starting new process

[2017-06-08T16:26:27] INFO: drag and drop enabled

[2017-06-08T16:26:27] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:26:28] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:26:28] INFO: backing off, wait=10s, failures=6

[2017-06-08T16:26:38] INFO: starting new process

[2017-06-08T16:26:38] INFO: activeDesktop:Default

[2017-06-08T16:26:38] INFO: starting new process

[2017-06-08T16:26:38] INFO: drag and drop enabled

[2017-06-08T16:26:38] FATAL: unknown screen name `GamingPC'

[2017-06-08T16:26:39] ERROR: failed to launch, error: process immediately stopped

[2017-06-08T16:26:39] INFO: backing off, wait=10s, failures=7

[2017-06-08T16:26:41] INFO: service command updated

 

 

Please Help

 

[Paul Suarez]

Please provide more details about your machines (OS, 32/64 bit, Synergy version installed, connected to the network via Ethernet or Wi-Fi, specify which one is the server). Also, post a screenshot of both machine's Synergy interface and the Server Configuration interface on your server machine.

[ShadowofReason]

Did you configure the client pc on the server side?

Configure server -> 
Drag the screen icon from the right corner down to a preferred square and rename it to the client-pc which in your case should be "GamingPC"

[Paul Suarez]

Have you configured your server machine already @Karl? You can refer to Getting started with Synergy knowledge base article for steps on how to configure it initially.