RLong Posted June 2, 2017 Share Posted June 2, 2017 Synergy worked for about a week, but has since stopped working. Now, the server throws constant error messages and the client refuses to connect. The server is running windows 10 64bit with the latest update, and the client is running macOS sierra 10.12.5. Here is the log from the server: [2017-05-31T22:42:22] INFO: watchdog status: error [2017-05-31T22:42:27] INFO: starting server [2017-05-31T22:42:27] INFO: config file: C:/Users/RYANLO~1/AppData/Local/Temp/qt_temp.gq2700 [2017-05-31T22:42:27] INFO: log level: INFO [2017-05-31T22:42:27] INFO: service command updated [2017-05-31T22:42:28] INFO: starting new process [2017-05-31T22:42:28] INFO: activeDesktop:Default [2017-05-31T22:42:28] INFO: starting new process synergys.exe: address not found for: hide Try `synergys.exe --help' for more information. [2017-05-31T22:42:31] WARNING: detected application not running, pid=5760 [2017-05-31T22:42:32] INFO: backing off, wait=2s, failures=1 [2017-05-31T22:42:34] INFO: starting new process [2017-05-31T22:42:34] INFO: activeDesktop:Default [2017-05-31T22:42:34] INFO: starting new process synergys.exe: address not found for: hide Try `synergys.exe --help' for more information. [2017-05-31T22:42:36] INFO: service command updated [2017-05-31T22:42:37] INFO: process started but command is empty, shutting down The client just says "WARNING: failed to connect to server: Timed out" every ~10 seconds. Any help would be appreciated. Thanks. Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 2, 2017 Share Posted June 2, 2017 Hi @RLong. Please provide more details about your machines (OS, 32/64 bit, Synergy version installed, connected to the network via Ethernet or Wi-Fi, specify which one is the server). Also, post a screenshot of both machine's Synergy interface and the Server Configuration interface on your server machine. Link to comment Share on other sites More sharing options...
RLong Posted June 2, 2017 Author Share Posted June 2, 2017 The Server is running 64 bit windows 10, synergy version 1.8.8-stable-25a8cb2. Connected to network via ethernet. The Client is a MacBook pro running 64bit macOS Sierra 10.12.5, synergy version 1.8.8-stable-25a8cb2. Connected to network via WiFi. I have also attached the screenshots of both interfaces as well as the server config interface. Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 2, 2017 Share Posted June 2, 2017 Can you check your server machine if Synergy service is running on it and is set to run automatically? Link to comment Share on other sites More sharing options...
RLong Posted June 2, 2017 Author Share Posted June 2, 2017 it is running and runs automatically Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 2, 2017 Share Posted June 2, 2017 Do you have Synergy v1.8.8 for both machines? Link to comment Share on other sites More sharing options...
RLong Posted June 2, 2017 Author Share Posted June 2, 2017 Yes, I do Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 2, 2017 Share Posted June 2, 2017 Can you try to uninstall it on both machines and install v1.9 which you can get from Download Synergy 1.9.0 to fix the wifi macOS bug forum thread. Link to comment Share on other sites More sharing options...
RLong Posted June 2, 2017 Author Share Posted June 2, 2017 sure, I will try that Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 2, 2017 Share Posted June 2, 2017 Great @RLong! Keep us posted here. Link to comment Share on other sites More sharing options...
RLong Posted June 2, 2017 Author Share Posted June 2, 2017 Upon installing the new version and restarting both computers, there was no change in the behavior of the program Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 2, 2017 Share Posted June 2, 2017 Can you try changing the name of each machine? Then update the changes made in the Server Configuration interface. Link to comment Share on other sites More sharing options...
RLong Posted June 2, 2017 Author Share Posted June 2, 2017 still no change. Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 2, 2017 Share Posted June 2, 2017 Have you changed the machines name? If so, please post a screenshot of both machine's Synergy interface Link to comment Share on other sites More sharing options...
RLong Posted June 2, 2017 Author Share Posted June 2, 2017 I think I have, Im not sure. I had to close and reopen the program to get it to update in the interface Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 6, 2017 Share Posted June 6, 2017 Basing it on the screenshot, your haven't started the server's Synergy yet. Link to comment Share on other sites More sharing options...
RLong Posted June 7, 2017 Author Share Posted June 7, 2017 Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 7, 2017 Share Posted June 7, 2017 Can you try pinging 192.168.1.11 from your Windows machine? Link to comment Share on other sites More sharing options...
RLong Posted June 7, 2017 Author Share Posted June 7, 2017 Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 7, 2017 Share Posted June 7, 2017 How about if you ping the Windows machine from the Mac? After that, try using "arp -a" command on cmd box (without the " "). Send us a screenshot of that. Thanks Link to comment Share on other sites More sharing options...
RLong Posted June 7, 2017 Author Share Posted June 7, 2017 Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 8, 2017 Share Posted June 8, 2017 It seems that the windows machine is not reachable. Are there any changes in the IP address assigned to each of the machines before you made the ping command on your Mac? Link to comment Share on other sites More sharing options...
RLong Posted June 9, 2017 Author Share Posted June 9, 2017 no, the IP of each machine have been constant since the network was initially set up Link to comment Share on other sites More sharing options...
RLong Posted June 9, 2017 Author Share Posted June 9, 2017 Problem solved, in the settings window, I had edited the "interface" line, not knowing what it did. after clearing the interface setting, synergy works perfectly again. Thanks! Link to comment Share on other sites More sharing options...
Paul Suarez Posted June 9, 2017 Share Posted June 9, 2017 1 hour ago, RLong said: Problem solved, in the settings window, I had edited the "interface" line, not knowing what it did. after clearing the interface setting, synergy works perfectly again. Thanks! I was about to tell you that. You figured it out first. Good job @RLong. Thanks for the update by the way. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.