Jump to content

Synergy Server 1.8.8 on Windows 7 crashes when installers run


Flathers

Recommended Posts

I'm running Synergy 1.8.8 server on Windows 7-64 with a 1.8.8 client on Ubuntu 16.04-64.  Everything works perfectly except when I run the installer for a new program (not the Synergy installer... anything else) in Windows.  As soon as an installer starts, "synergys.exe has stopped working" pops up.  Sure enough, I am unable to access my client system with mouse or keyboard.  I choose "close program," and within a short amount of time, the server apparently restarts itself and I am able to use Synergy normally again.

Link to comment
Share on other sites

  • Flathers changed the title to Synergy Server 1.8.8 on Windows 7 crashes when installers run
Paul Suarez

Hi @Flathers. The closest thing that could cause that is when you set UAC settings to notify you when you install a new program. When the UAC pops-up asking if you allow the app to make changes on your computer, it stops the Synergy service. Same thing happens when your computer is locked and asks you to log-in. Currently, we haven't seen a workaround for that since it is the machine's OS security itself that triggers that.

Link to comment
Share on other sites

Hi, Paul.  It's true that the UAC message interrupts the function of Synergy.  The crash happens immediately after I dismiss the UAC dialog, regardless of whether I say yes or no.  If I disable UAC, the crash doesn't happen.  (Although it does crash when the UAC message comes up to verify that I want to disable UAC.)  So it looks like it's a conflict with UAC rather than installers.

Link to comment
Share on other sites

Paul Suarez

Exactly @Flathers. Our developers are tirelessly looking for ways on how we can prevent that from happening. I guess the question there is, would Windows OS allow a third party service be exempted from UAC's interruption? :)

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...