TestDevLab SIA Posted May 24, 2017 Posted May 24, 2017 User 1 - MacBook 13'' 10.11.6, Synergy Server User 2 - MacMini 10.10.5, Synergy Client Issue - Mouse clicks are not registered on Skype (Synergy Client side). Preconditions - Synergy Client side is in an active Skype call. Steps - click outside Skype window to force call monitor to open. Click on mute button in call monitor. Click in Skype again. Expected behaviour - as soon as user clicks inside Skype main window, call monitor should disappear, clicks should be properly registered inside Skype window. Note - I have a recording of this behaviour that I will not post publicly, but can privately send to the developer, since it contains private information. I can provide any information necessary, the bug is 100% reproducible. Talked with Skype developers, there is nothing that can be done on their side, this is on you, Synergy.
TestDevLab SIA Posted May 25, 2017 Author Posted May 25, 2017 No private messages, no public messages, that's some nice tech support. You do realise that no response whatsoever makes your customers feel ignored?
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