Can't connect from Mac to Windows server

[Dave Birkbeck]

Hello,

I've been using Synergy for years, with mixed results. I love it when it works, but run into random connectivity issues with new versions.

I just got a new Windows laptop and cannot get Mac to connect as a client. Here are some logs. 

 

[2017-05-18T15:19:24] INFO: OpenSSL 1.0.2 22 Jan 2015

[2017-05-18T15:19:24] INFO: accepted secure socket

[2017-05-18T15:19:24] INFO: AES256-GCM-SHA384 TLSv1.2 Kx=RSA Au=RSA Enc=AESGCM(256) Mac=AEAD

[2017-05-18T15:19:24] NOTE: accepted client connection

[2017-05-18T15:19:24] WARNING: unrecognised client name "Davids-MacBook-Pro-2.local", check server config

[2017-05-18T15:19:24] NOTE: disconnecting client "Davids-MacBook-Pro-2.local"

[2017-05-18T15:19:24] NOTE: client "Davids-MacBook-Pro-2.local" has disconnected

[2017-05-18T15:19:26] INFO: OpenSSL 1.0.2 22 Jan 2015

[2017-05-18T15:19:27] INFO: accepted secure socket

[2017-05-18T15:19:27] INFO: AES256-GCM-SHA384 TLSv1.2 Kx=RSA Au=RSA Enc=AESGCM(256) Mac=AEAD

[2017-05-18T15:19:27] NOTE: accepted client connection

[2017-05-18T15:19:27] WARNING: unrecognised client name "Davids-MacBook-Pro-2.local", check server config

[2017-05-18T15:19:27] NOTE: disconnecting client "Davids-MacBook-Pro-2.local"

[2017-05-18T15:19:27] NOTE: client "Davids-MacBook-Pro-2.local" has disconnected

[2017-05-18T15:19:29] INFO: OpenSSL 1.0.2 22 Jan 2015

[2017-05-18T15:19:29] INFO: accepted secure socket

[2017-05-18T15:19:29] INFO: AES256-GCM-SHA384 TLSv1.2 Kx=RSA Au=RSA Enc=AESGCM(256) Mac=AEAD

[2017-05-18T15:19:29] NOTE: accepted client connection

[2017-05-18T15:19:29] WARNING: unrecognised client name "Davids-MacBook-Pro-2.local", check server config

[2017-05-18T15:19:29] NOTE: disconnecting client "Davids-MacBook-Pro-2.local"

[2017-05-18T15:19:29] NOTE: client "Davids-MacBook-Pro-2.local" has disconnected

[Paul Suarez]

This usually occurs when you connect a new machine to an existing configuration. Please make sure that you update the Server Configuration for it to recognize the new machine. Since that is a new machine, that should have a different screen name. You need to add a new screen name on the server configuration if you are planning to add that new machine to the existing client and server configuration. You can edit the existing client name if you are planning to replace the previous client machine you have used. You can refer to this knowledge base article for configuration steps.