Robert Posted May 17, 2017 Share Posted May 17, 2017 I've been using synergy for years and I just got a new laptop, it be great if I could get it to work on all three of my device'd but after downloading for my new laptop I can't seem to get it to work at all on 2 much less three. Link to comment Share on other sites More sharing options...
Paul Suarez Posted May 17, 2017 Share Posted May 17, 2017 Are you getting errors? Also, since that is a new machine to be added to the existing setup you should add that machine's screen name first on your server side. You can refer to this knowledge base article for steps. Link to comment Share on other sites More sharing options...
Robert Posted May 17, 2017 Author Share Posted May 17, 2017 no error message's also no bold ip address just 4 different ones and I tried them all but none work.all the names are correct in the config server as well. Link to comment Share on other sites More sharing options...
Paul Suarez Posted May 17, 2017 Share Posted May 17, 2017 Please provide a screenshot of each machine's Synergy interface. Link to comment Share on other sites More sharing options...
Robert Posted May 17, 2017 Author Share Posted May 17, 2017 sorry error messages were. client connection may not be secure and failed to accept secure socket and ssl error occurred (system call failure) Link to comment Share on other sites More sharing options...
Paul Suarez Posted May 17, 2017 Share Posted May 17, 2017 4 minutes ago, Paul Suarez said: Please provide a screenshot of each machine's Synergy interface. ^ Link to comment Share on other sites More sharing options...
Robert Posted May 18, 2017 Author Share Posted May 18, 2017 Link to comment Share on other sites More sharing options...
Paul Suarez Posted May 18, 2017 Share Posted May 18, 2017 Disable auto config for both clients and set Server IP manually to 10.195.206.182. Link to comment Share on other sites More sharing options...
Robert Posted May 18, 2017 Author Share Posted May 18, 2017 no luck Link to comment Share on other sites More sharing options...
Robert Posted May 18, 2017 Author Share Posted May 18, 2017 can you host my devices? I liked it better when in the old days I could speak to someone on the phone. being a new laptop I have a lot of other stuff to work on and this is really slowing me down. Link to comment Share on other sites More sharing options...
Paul Suarez Posted May 18, 2017 Share Posted May 18, 2017 Can you ping the IP address of the server on each client? Link to comment Share on other sites More sharing options...
Robert Posted May 18, 2017 Author Share Posted May 18, 2017 I'm away from my device's until early afternoon, can you send me instructions on how to ping in the meantime. I'd like to speed this up when I return and move on with other stuff I need I need to do. Link to comment Share on other sites More sharing options...
Robert Posted May 18, 2017 Author Share Posted May 18, 2017 I'm back now, which server do you want me to ping? Link to comment Share on other sites More sharing options...
Paul Suarez Posted May 18, 2017 Share Posted May 18, 2017 Ping 10.195.206.182 from your client. Link to comment Share on other sites More sharing options...
Robert Posted May 18, 2017 Author Share Posted May 18, 2017 both clients come back 4 packets sent and 4 received. Link to comment Share on other sites More sharing options...
Paul Suarez Posted May 18, 2017 Share Posted May 18, 2017 Turn off SSL on your server machine. Click the Edit menu Click the Settings menu item Uncheck SSL Make sure it's the same on both machines Disable Auto config on the client machines and set manual IP to 10.195.206.182. Try starting it. Link to comment Share on other sites More sharing options...
Robert Posted May 18, 2017 Author Share Posted May 18, 2017 there's 3 2 laptops one is the server and one is the client and one desktop also a client do this on all three? Link to comment Share on other sites More sharing options...
Robert Posted May 18, 2017 Author Share Posted May 18, 2017 it works. If and when I want to remove one of the clients, can I just delete it? Link to comment Share on other sites More sharing options...
Paul Suarez Posted May 18, 2017 Share Posted May 18, 2017 Yes, you can modify the Server Configuration. Remove the corresponding screen name of the machine you want to remove. Link to comment Share on other sites More sharing options...
Robert Posted May 18, 2017 Author Share Posted May 18, 2017 thanks for your help Link to comment Share on other sites More sharing options...
Paul Suarez Posted May 18, 2017 Share Posted May 18, 2017 2 minutes ago, Robert said: thanks for your help You're most welcome @Robert. Thanks for the update too. Link to comment Share on other sites More sharing options...
Robert Posted May 19, 2017 Author Share Posted May 19, 2017 Paul I awoke this morning to the client laptop to my left not working by that I mean the mouse would not enter the screen. I checked the set up and rebooted but nothing worked. log says failed to connect and it was trying to connect to 10.195.206.182 which is on the client to the right of the server. I did move things around a bit like putting the server in the middle so now clients are on the right and left. but I also changed the configure server to how it looks with moving the devices. Link to comment Share on other sites More sharing options...
Paul Suarez Posted May 19, 2017 Share Posted May 19, 2017 You can use the IP address of the server instead of that IP from the client computer. Let me know if you still have problems with it after doing that. Link to comment Share on other sites More sharing options...
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