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Cannot access DMG when mounted on Mac


Parag Joshi

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Parag Joshi

When I mount app dmg on my mac after download. The mapped folder has no access for everyone. Please send me correct dmg with access rights for all users. so I can install your app. I just purchased the Pro version and ran into this issue. Check attachment.

2017-05-15_10-07-44.thumb.png.b0e320574ff54e343956ef4fa248134e.png

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Paul Suarez
4 minutes ago, Parag Joshi said:

Latest version of MacOS and I downloaded it from official website. 

Please provide the specific version of MacOS and the link where you have downloaded the dmg file. Thanks.

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Paul Suarez

Also, check these steps if it applies on it.

  1. Please select that file, and then select the File menu > Get Info
  2. Please locate the heading "Open with:"
  3. In the drop-down menu below it, select "DiskImageMounter".
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Parag Joshi

I tried that. It doesn't work. I could open it in disk manager which mounts it but I cannot access the actual mounted image. That's the screenshot I attached. 

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Paul Suarez
16 hours ago, Paul Suarez said:

Please provide the specific version of MacOS and the link where you have downloaded the dmg file. Thanks.

 

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