Patrick Z Posted May 11, 2017 Posted May 11, 2017 This has happened on every set of machines I have ever used with this program. Currently running a W10 machine as the server and a W7 machine as the client. Every so often, not sure why, the copy/paste function stops working. Ctrl-Alt-Delete to launch the task manager on the server machine fixes it. Once the TM launches, it takes about 10 seconds before I can scroll to the client machine again, and the copy/paste function is restored. It happens about 5-10 times per day.
Borut Posted May 12, 2017 Posted May 12, 2017 I kinda have the same issue... the copy/paste doesn't work, but then after a few hours it just starts working... after a computer reboot the same story over again ...
Patrick Z Posted May 15, 2017 Author Posted May 15, 2017 Does anyone from support or anywhere else have a solution to this annoying issue?
Borut Posted May 18, 2017 Posted May 18, 2017 The support really seems to be very helpful... I also still have the same issue, the copy/paste seems to work rather randomly...
Patrick Z Posted May 23, 2017 Author Posted May 23, 2017 Hello, can someone address my issue? I am a paying customer!
Paul Suarez Posted May 23, 2017 Posted May 23, 2017 Hi @Patrick Z. Sorry for the late reply. Can you set both of your machines to Debug 1 and send us a copy of the logs from the part that it stops until the part where it gets restored?
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