Patricia Bracken Posted May 8, 2017 Share Posted May 8, 2017 my cable company set up a new higher speed modem today. my synergy connection between my PC (Windows XP) and my laptop (Windows 10) stopped working. This is what I'm getting on the PC end, which is my server: [2017-05-08T12:57:00] INFO: starting server [2017-05-08T12:57:00] INFO: config file: C:/DOCUME~1/Patricia/LOCALS~1/Temp/qt_temp.gq4072 [2017-05-08T12:57:00] INFO: log level: NOTE [2017-05-08T12:57:00] INFO: activeDesktop:Default [2017-05-08T12:57:02] INFO: ignoring --enable-drag-drop, not supported below vista. [2017-05-08T12:57:02] NOTE: started server, waiting for clients [2017-05-08T12:57:20] INFO: starting server [2017-05-08T12:57:20] INFO: config file: C:/DOCUME~1/Patricia/LOCALS~1/Temp/qt_temp.em4072 [2017-05-08T12:57:20] INFO: log level: NOTE [2017-05-08T12:57:20] NOTE: stopped server [2017-05-08T12:57:22] INFO: activeDesktop:Default [2017-05-08T12:57:22] INFO: ignoring --enable-drag-drop, not supported below vista. [2017-05-08T12:57:22] NOTE: started server, waiting for clients [2017-05-08T12:57:30] INFO: starting server [2017-05-08T12:57:30] INFO: config file: C:/DOCUME~1/Patricia/LOCALS~1/Temp/qt_temp.Nl4072 [2017-05-08T12:57:30] INFO: log level: NOTE [2017-05-08T12:57:31] NOTE: stopped server [2017-05-08T12:57:32] INFO: activeDesktop:Default [2017-05-08T12:57:32] INFO: ignoring --enable-drag-drop, not supported below vista. [2017-05-08T12:57:32] NOTE: started server, waiting for clients THIS IS WHAT I AM GETTING FOR A LOG ON MY CLIENT END: [2017-05-08T13:25:23] NOTE: connecting to '10.0.0.2': 10.0.0.2:24800 [2017-05-08T13:25:38] WARNING: failed to connect to server: Timed out [2017-05-08T13:25:39] NOTE: connecting to '10.0.0.2': 10.0.0.2:24800 [2017-05-08T13:25:54] WARNING: failed to connect to server: Timed out [2017-05-08T13:25:55] NOTE: connecting to '10.0.0.2': 10.0.0.2:24800 [2017-05-08T13:26:10] WARNING: failed to connect to server: Timed out [2017-05-08T13:26:11] NOTE: connecting to '10.0.0.2': 10.0.0.2:24800 [2017-05-08T13:26:26] WARNING: failed to connect to server: Timed out [2017-05-08T13:26:27] NOTE: connecting to '10.0.0.2': 10.0.0.2:24800 How do I get the connection between the two back? Link to comment Share on other sites More sharing options...
Paul Suarez Posted May 8, 2017 Share Posted May 8, 2017 Hi @Patricia Bracken. Can you check if you have multiple IP addresses shown on your server's Synergy interface? You can send us a screenshot if that's possible. Link to comment Share on other sites More sharing options...
Patricia Bracken Posted May 8, 2017 Author Share Posted May 8, 2017 I don't know what that means. Where do I find that? Link to comment Share on other sites More sharing options...
Patricia Bracken Posted May 8, 2017 Author Share Posted May 8, 2017 Link to comment Share on other sites More sharing options...
Patricia Bracken Posted May 8, 2017 Author Share Posted May 8, 2017 Link to comment Share on other sites More sharing options...
Patricia Bracken Posted May 8, 2017 Author Share Posted May 8, 2017 Paul Suarez? you there? Link to comment Share on other sites More sharing options...
Paul Suarez Posted May 8, 2017 Share Posted May 8, 2017 Hi @Patricia Bracken. On your client machine, uncheck Auto config and manually enter 10.1.10.120 for the Server IP box and try to start/apply it again. Link to comment Share on other sites More sharing options...
Patricia Bracken Posted May 8, 2017 Author Share Posted May 8, 2017 Thank you!! that did it!! Link to comment Share on other sites More sharing options...
Paul Suarez Posted May 8, 2017 Share Posted May 8, 2017 7 minutes ago, Patricia Bracken said: Thank you!! that did it!! You're welcome @Patricia Bracken. Have a good one. :-) Link to comment Share on other sites More sharing options...
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