PAID Last Night & Can't Connect/Use

[PapaT25]

Just installed on this on [2] Windows 10 Machines.  Neither of are Named with dashes! Machine names:  LenovoServer & Win10SFF

I can ping back and forth between machines via IP or Machine Names,  Windows Firewall is completely off on both workstations.  Continue to get the following errors any suggestions wouldl be appreciated.

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2017-04-26T18:12:48] INFO: starting server

[2017-04-26T18:12:48] INFO: config file: C:/Users/root/AppData/Local/Temp/qt_temp.jx6744

[2017-04-26T18:12:48] INFO: log level: INFO

[2017-04-26T18:12:48] INFO: service command updated

[2017-04-26T18:12:48] INFO: starting new process

[2017-04-26T18:12:48] INFO: activeDesktop:Default

[2017-04-26T18:12:48] INFO: starting new process

[2017-04-26T18:12:48] INFO: drag and drop enabled

[2017-04-26T18:12:48] NOTE: started server, waiting for clients

[2017-04-26T18:12:48] INFO: watchdog status: ok

[2017-04-26T18:13:25] NOTE: accepted client connection

[2017-04-26T18:13:25] WARNING: unrecognised client name "Win10SFF", check server config

[2017-04-26T18:13:25] NOTE: disconnecting client "Win10SFF"

[2017-04-26T18:13:25] NOTE: client "Win10SFF" has disconnected

[2017-04-26T18:13:26] NOTE: accepted client connection

[2017-04-26T18:13:26] WARNING: unrecognised client name "Win10SFF", check server config

[2017-04-26T18:13:26] NOTE: disconnecting client "Win10SFF"

[2017-04-26T18:13:26] NOTE: client "Win10SFF" has disconnected

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I've un-installed and reinstalled multiple times, at this point I paid for a product that I can't use

[Augusto Santa Cruz]

Hi there,

Within Synergy there is a logging option that will provide more insight to your issue. Go to Edit>Settings Logging Level Debug 1 and then attach the log here. Please do not paste it here as it would be too long.

Thanks