Zipproth GmbH 0 Posted March 26, 2016 Share Posted March 26, 2016 Hi, sorry for posting the same issue again, which seem to have a lot of people. In my case, after installing Synergy it worked perfectly for a couple of hours, then on the next day nothing worked. I have a Mac (OS 10.11.3), the server, and a Windows 7/64 PC, the client, running both 1.7.6 (64 Bit). The server says: [code][2016-03-27T00:05:17] NOTE: started server, waiting for clients[/code] The client says (repeatedly): [code][2016-03-27T00:05:25] NOTE: connecting to '192.168.2.103': 192.168.2.103:24800 [2016-03-27T00:05:26] WARNING: failed to connect to server: Connection was refused[/code] The Windows service is running. I 1. restarted the service (it was running correctly) 2. reinstalled both the Mac and the Windows software, 3. rebooted both systems, 4. switched auto config off (and manually entered the server's IP address), nothing changed. By the way, both systems can access each other's network shares without problems. Unfortunately I did not find any suggestions in the forum other than this, so I would be glad if someone had an idea how to get this software running again? I did not change anything after it ran, it just stopped working for no obvious reason. Regards Stefan Link to post Share on other sites
Zach Laster 0 Posted April 10, 2016 Share Posted April 10, 2016 I'm in the same boat; it worked for a day or two and then just stopped. I was impressed at one point that the services restart and reconnect automatically at boot, even. Now I get the same issue as described above. I've tried explicitly allowing both the client and the server exes through my anti-virus and Windows firewalls; no change. I also tried inverting the server-client relationship. Interestingly, from that direction I got "Timed Out" rather than "Connection Refused". The devices are a Windows 7 laptop and a Windows 10 desktop. The Win7 is normally the client and producing the "Connection Refused" log message. Link to post Share on other sites
Zach Laster 0 Posted April 10, 2016 Share Posted April 10, 2016 I tried installing the latest beta version (from the "nightly" builds) of Synergy for windows 64bit. Worked fine on my Windows 10 computer, but the Windows 7 computer only managed the uninstall and failed on the install; it complained about rights for installing system services. I tried rebooting to find that the computer no longer would. I then spent about an hour fixing my suddenly non-booting PC. Managed to get there by replacing the registery files with the backup ones. So now it boots again and I'm back where I was before. Tried connecting again and still no dice (Win10 comp is on the beta, the Win7 is still on the current stable build). I might try installing the beta to the Win7 again, as I think the failure was actually a hardware issue, not an issue with the beta build installer, but I'll hold off until support can chime in. Link to post Share on other sites
Zach Laster 0 Posted April 10, 2016 Share Posted April 10, 2016 More information: I did more searching and noted that some months back people were having problems with the service stopping. I have verified that the service is running on both computers, even restarted it on both. I also tried stopping it fully before starting it again. Still no change. I'm in the process of trying a clean install of Synergy (uninstall and reinstall of the current "stable" version), but the Win7 is (again) complaining about permissions to install system services. I'm trying rebooting, and it is again seemingly getting stuck at "Starting Windows." It would seem I can't uninstall Synergy from the Win7 computer safely. Link to post Share on other sites
Jeff Haskin 0 Posted April 27, 2016 Share Posted April 27, 2016 I get the same problem exactly, and have gone through the same troubleshooting/resolution steps as users Zipproth GmbH and Zach Laster. In my case both machines are Windows 10. It worked really well in Windows 7, and for a few weeks when I upgraded to Windows 10, but broke soon after and hasn't worked since. When I reverse the client/Server relationship, the error is the same: [code] [2016-04-27T13:11:12] NOTE: connecting to '10.10.5.222': 10.10.5.222:24800 [2016-04-27T13:11:13] WARNING: failed to connect to server: Connection was refused [/code] Despite allowing the program in windows firewall, as soon as I reversed the Client/Server relationship, both computers still asked to allow a program through Windows Firewall. Interesting... EDIT: I've since tried this again, changing the IP address from a 10.10 to the 192.168 version. Now the error reads [code][2016-04-27T13:16:15] WARNING: failed to connect to server: Timed out[/code] Link to post Share on other sites
Robert Jordan 0 Posted September 16, 2016 Share Posted September 16, 2016 I have the same problem. I think the solution is to just get Sharemouse. something is broke in synergy code and they are not responding to requests. Link to post Share on other sites
Josué Marinho da Silva 0 Posted September 21, 2016 Share Posted September 21, 2016 Connection refused here too... No solution... I lose my money... Link to post Share on other sites
Dirk Bruynseraede 0 Posted October 4, 2016 Share Posted October 4, 2016 Any news on this ? I have the same issue ! :-( Link to post Share on other sites
Synergy Team Nick Bolton 407 Posted September 5, 2017 Synergy Team Share Posted September 5, 2017 Hello, Please could you email us? [email protected] I posted something earlier about forum support... https://symless.com/forums/topic/3756-were-improving-our-tech-support/ Thanks, Nick Link to post Share on other sites
somecollegestudent 0 Posted September 12, 2017 Share Posted September 12, 2017 Im having this issue too. Link to post Share on other sites
Deezler 0 Posted September 16, 2017 Share Posted September 16, 2017 Same Problem here! Why has no one posted an answer here?  Link to post Share on other sites
Zipproth GmbH 0 Posted September 16, 2017 Author Share Posted September 16, 2017 My original post was 1 year and 6 month ago. This product worked for me only a couple of hours and obviously no support is offered. Please draw your own conclusions. Link to post Share on other sites
Synergy Team Nick Bolton 407 Posted September 17, 2017 Synergy Team Share Posted September 17, 2017 For support, please email us at the address above. Link to post Share on other sites
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