clilly 0 Posted May 9, 2017 Share Posted May 9, 2017 Â since we have installed this software on 2 pc's one being on the domain and the other not but communicate via firewall rules for software to work. The PC that is on the domain, when it times out and/or restarts and comes back to the login screen the user has no control of the keyboard by pressing ctrl-alt-del to login. this is weird because it doesn't happen all the time and if user does hard restart then it will let her login, frustrating for the user and i do not have the answer unless i go back to a 2 port kvm switch to which i do not want to because i like this software and the way it functions. I could really use some input on this one. Link to post Share on other sites
Paul Suarez 107 Posted May 9, 2017 Share Posted May 9, 2017 Hi @clilly. Please provide us more details about your machines. (OS version, 32/64 bit, Synergy version installed) Link to post Share on other sites
clilly 0 Posted May 9, 2017 Author Share Posted May 9, 2017 Os is Windows 7 64bit, synergy version 3.1.1.001.0 Link to post Share on other sites
Paul Suarez 107 Posted May 9, 2017 Share Posted May 9, 2017 Hi @clilly. We need to know what it does. Please set both machines to Debug1 and enable Log to file. If it happens again, send us a copy of the log file it'll save. Thanks Link to post Share on other sites
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now