Bruce Tarro Posted November 21, 2016 Author Share Posted November 21, 2016 Hello, While I did send an official email, perhaps someone here knows the answer and I'm just missing it somewhere. For the past week I had been using the 7 day free trial, which expired. I purchased 'basic' and my account reflects the same (sort of[1]). However, the Serial Key did not change for me and my client/server are still reporting that as an expired trial. Should I be expecting a new key or ? Attempted steps at resolution: * logged into symless account through fresh browser in the event old key was cached on page. * uninstalled / reinstalled software [1] Sort of: meaning successful payment shows; I have invoices; however my account page does still have the 'expired trial banner Thanks for reading, Bruce Link to comment Share on other sites More sharing options...
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