j2robot Posted December 14, 2022 Share Posted December 14, 2022 Macbook Air M2 as client (with latest Synergy Apple silicon version) and Windows as server. Whenever mac goes to sleep, I couldn't wake it up with mouse/keyboard from server. I had Macbook Pro (Intel) as client and Windows as server. This was not a problem. Quote Link to comment Share on other sites More sharing options...
Synergy Team Daniel Evenson Posted February 21, 2023 Synergy Team Share Posted February 21, 2023 Hi 👋 It might be related to macOS settings to "wake for wifi network access" Steps: On your Mac, choose Apple menu > System Settings, then click Battery in the sidebar. (You may need to scroll down.) Click Options on the right, click the pop-up menu next to Wake for network access, then choose an option Click Done. Source - Apple KB Quote Link to comment Share on other sites More sharing options...
Bill M. Posted March 17, 2023 Share Posted March 17, 2023 I just started using Synergy, and I am having the same problem, sort of. Both client and server are Mac OS Monterey (Intel). The server is an iMac and the client is a MacBook Pro. When both computers go to sleep at night, only the server responds to mouse movement and wakes up. However, while the client MBP is still sleeping, the cursor will not even move into the client machine in order to wake it. It stops at the edge of the server's screen like it would without Synergy being installed. Both machines have "wake for network access" enabled. This is a bit of a deal breaker. Luckily I still have the hardware mouse/keyboard switch installed that I was hoping Synergy would eliminate the need for, but this makes it still a very much needed device since I use the MBP in clamshell mode all of the time. I realize I could always open the lid and "wake" it but if the client were another iMac or desktop machine, this wouldn't be possible. Quote Link to comment Share on other sites More sharing options...
Synergy Team Daniel Evenson Posted March 23, 2023 Synergy Team Share Posted March 23, 2023 👋 Hi Bill, Would you mind checking adding Synergy as a login item in MacOS? - Apple KB with instructions. Also, if the MacBook is running in Clamshell mode, it may be related to power/battery settings - ie. perhaps that the network adapter is shutting down. Quote Link to comment Share on other sites More sharing options...
Bill M. Posted March 23, 2023 Share Posted March 23, 2023 Hi thanks for replying. I _think_ the problem may have been related to me manually putting the machine to sleep. If I let it sleep on its own, it seems to work. I will repost here if I can confirm this. Quote Link to comment Share on other sites More sharing options...
helpme Posted April 9, 2023 Share Posted April 9, 2023 Hi! I was wondering if there's a solution to this. I'm also experiencing the same problems. My windows computer is the server, and my M1 MacBook is a client. Whenever it goes to sleep, I get the same problems. I have "Wake for networks access" checked, and I have it added as a login item. Quote Link to comment Share on other sites More sharing options...
IT Troll Posted April 11, 2023 Share Posted April 11, 2023 I'm experiencing this too. Windows 10 as server/primary and iMac (Intel) with macOS 12 as client. Windows wakes on mouse move, but the iMac will not wake until I press a key on the iMac keyboard. At which point Synergy works fine at the login/lock screen. Wake for network and the login item are present on the iMac. Quote Link to comment Share on other sites More sharing options...
Synergy Team Daniel Evenson Posted April 11, 2023 Synergy Team Share Posted April 11, 2023 A few things to try and check: 1.Ensure that the elevated privileges under Preferences is set to Always 2. You may want to try Synergy 3 Beta, which has an option for this in the settings: Quote Link to comment Share on other sites More sharing options...
IT Troll Posted April 11, 2023 Share Posted April 11, 2023 (edited) I should have made it clear that I am using Synergy 3 Beta. The login screen option is enabled and working well on the Mac when awake. It just won't wake a sleeping Mac. I'm not sure what you mean by step 1, or perhaps that is a v1 only option. Edited April 11, 2023 by IT Troll Quote Link to comment Share on other sites More sharing options...
Bill M. Posted April 11, 2023 Share Posted April 11, 2023 Where is the elevated privileges option? I do not see that in any of my preferences screens. Is this a version 3 setting? Quote Link to comment Share on other sites More sharing options...
Synergy Team Daniel Evenson Posted April 11, 2023 Synergy Team Share Posted April 11, 2023 Apologies, the elevated privileges setting in Synergy 1 is under Preferences: and in Synergy 3 it's under the Developer page: Quote Link to comment Share on other sites More sharing options...
Bill M. Posted April 11, 2023 Share Posted April 11, 2023 Quote Apologies, the elevated privileges setting in Synergy 1 is under Preferences: I simply do not have that - the only thing in that section is "User interface language". Is it "pro" version option? Quote Link to comment Share on other sites More sharing options...
IT Troll Posted April 12, 2023 Share Posted April 12, 2023 I do have the option in Synergy 3 and it is already enabled. Quote Link to comment Share on other sites More sharing options...
Synergy Team Daniel Evenson Posted April 20, 2023 Synergy Team Share Posted April 20, 2023 On 4/12/2023 at 10:25 PM, IT Troll said: I do have the option in Synergy 3 and it is already enabled. Thought to double check the settings: 1. Do you have wake for wifi access enabled on the Mac? 2. Elevated privleges set to Always 3. The allow Synergy to control at login screen is enabled? Quote Link to comment Share on other sites More sharing options...
Synergy Team Daniel Evenson Posted April 20, 2023 Synergy Team Share Posted April 20, 2023 On 4/11/2023 at 8:05 PM, Bill M. said: I simply do not have that - the only thing in that section is "User interface language". Is it "pro" version option? I think when the Mac is set to server, that option might be set to always by default and the option is hidden. Would double check the Windows computer is option is set to Always as well. Quote Link to comment Share on other sites More sharing options...
IT Troll Posted April 20, 2023 Share Posted April 20, 2023 (edited) Interestingly, I have managed to wake my Mac using my Windows PC mouse for the past couple of days. Not sure what changed. I am Intel Mac rather than Apple Silicon though. Wake for network enabled (using Ethernet rather than Wi-Fi) Yes Yes Edited April 20, 2023 by IT Troll Quote Link to comment Share on other sites More sharing options...
Bill M. Posted April 24, 2023 Share Posted April 24, 2023 On 4/20/2023 at 4:59 AM, Daniel Evenson said: I think when the Mac is set to server, that option might be set to always by default and the option is hidden. Would double check the Windows computer is option is set to Always as well. I do not have a windows machine - they are both Intel Macs. The screenshot before was the server. This one is the client, but still no options like those described. So far it's 50/50 I'd say. There just seems to be no direct relation as to why it works some times and why it doesn't other times. Quote Link to comment Share on other sites More sharing options...
SamW Posted July 12, 2023 Share Posted July 12, 2023 Just purchased Synergy and I'm experiencing this problem, with none of the above suggestions helping. Did anyone find a fix? Quote Link to comment Share on other sites More sharing options...
Catloaf Posted July 28, 2023 Share Posted July 28, 2023 I also just got Synergy 3 RC2 and am having the same problem. I have to wake my Mac from sleep using a mouse or keyboard that's either physically connected to the computer or paired via Bluetooth--I can't wake it from my host PC. On my Mac, the "Allow Synergy to control this computer on the login screen" option is now an "ENABLE" button instead of a switch. I'm not sure whether this means the option is already enabled, or if I need to click to enable it. However, when I try clicking it, it looks as if the app crashes and the problem remains. I really hope this issue will be fixed in a future update, because when it works, Synergy is truly as seamless an experience for me as it's advertised to be, but having to switch peripherals because I can't wake my Mac through the app does impact its usefulness on a pretty regular basis. Quote Link to comment Share on other sites More sharing options...
McShaman Posted April 10 Share Posted April 10 I am also having this problem on my M2 Pro Macbook Pro. Ubuntu box is my primary machine and I have my Macbook off to the side. After a while the Mac will fall asleep and I have to physically press a button on it to wake it up. I have verified that: wake for wifi access enabled on the Mac allow Synergy to control at login screen is enabled Regarding "Elevated privleges", this option no long seems to be available in Synergy? Quote Link to comment Share on other sites More sharing options...
kodomastro Posted November 4 Share Posted November 4 I also have this problem. Pretty dissapointing because this option when will be working will make Synergy super awesome. Quote Link to comment Share on other sites More sharing options...
Synergy Team Daniel Evenson Posted November 5 Synergy Team Share Posted November 5 @kodomastro There is a bug currently in Synergy 3, which we have fixed for the upcoming release (3.2). Quote Link to comment Share on other sites More sharing options...
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