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horrible mouse lag?


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cottontails2

I don't have the best internet, but i don't believe it is causing the problem (i've attached my speedtest results). With my apartment setup the living room is the only room that has a working coaxial connection, so i can't connect my PC and Mac Mini directly to the router, since they are setup in my bedroom. I did read this article here that there is a specific issue on Mac that my be causing the issue, but i have no idea if it's been fixed and there is no date on the article. Is there anything i can do to fix this?35071884_Screenshot2022-05-02212052.png.41645becb5ea04a8f34ef5bdeacfdd28.png

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  • 1 month later...
  • Synergy Team
Daniel Evenson

Hi! 👋

Are you still experiencing this issue? 

It might be related to the port (perhaps a conflict), if you change the port in Preferences (both server and client), does that help?

Also, Synergy does not use the internet to work - only the local LAN network (ie. from your computer to the router). As long as the devices are not too far from the router the connection will be fast/stable enough.

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cottontails2
Posted (edited)

I read that Synergy works better when your devices are connected directly via ethernet instead of over WiFi and that's what i was trying to explain that i am forced to use WiFi since my modem and router are in my living room connected to the only available co-ax port, but my room is right next to the living room so my devices aren't that far away. I haven't tried changing ports and don't know if i will be trying it out as you are the first person to offer me help. I have already tried reaching out and when i got no help i put in a request for a refund, i got a response offering to help me with the issues instead which i accepted, but then i was ghosted not just once but twice after the second time i decided to complete my refund request. I would love to try Synergy again but i no longer have my activation code and i feel discouraged to pay for it again and potentially have no customer support.

 

Edited by cottontails2
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  • 2 weeks later...
JonathanK

I'm also experiencing the same issue after the update to 1.14.3 from 1.14.1: My computers are both connected to the same wifi and is about 3 meters away from the modem/router. The main computer with the keyboard and mouse is a PC and is connecting to a M1 Mac, I've tried changing the ports but that didn't help unfortunately.

Appreciate any help on this!

Edited by JonathanK
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cottontails2

I forgot to mention that i am also having issues where both the client and server computers freeze for up to 10 seconds. This happens randomly on the client computer with normal use, but it also triggers after being idle for awhile and then moving the cursor from client computer to server computer and vice versa.

I've gone through a lot of troubleshooting and tried out different recommendations from the forum and they seem to have resolved most of the issues. 

I first ran this command on the client (m1 mac mini) "sudo ifconfig awdl0 down" (undo the command with "sudo ifconfig awdl0 up") this is basically the wifriedx solution. I honestly don't know if this did anything or not.

Next i set all 3 synergy processes to low priority following this thread here:

After that things felt a whole lot smoother and i haven't noticed any freezing, but lag was still present.

So while still using a wifi connection, i decided to switch to a wired connection between the Windows PC and Mac Mini. Follow this thread here: 

So far i am not having any freezing issues and lag is very minimal.

Other Issues:

Clipboard sharing seems to only work with urls, i cannot copy pictures or any other type of file, drag and drop does not work. When pasting a url from server browser into client browser everything freezes for about 10 seconds, i have not found a solution to this yet.

Mouse scrolling on the client computer is very slow even after setting scroll speed to max in accessibility.

This reddit post says changing the logging level from info to warn or error can solve the lagging issues, but i only see Info and Dubug as options in the logging level? 

 

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I'm also experiencing some serious lag on the client side. I am running windows 10 on the server side and connected to an MacbookPro M1 on the client side. Just started happening this morning. Tried to update to the newest version as well as changing the port and it's still happening. Please help :)

Edited by merdz
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