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1.14.2 stable: Having an image in clipboard when moving between machines causes reconnection loop


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1 server, 1 client setup. Synergy 1.14.2-stable-c6918b74 on both machines, Windows 10 Pro on both machines. Both machines are on a LAN. 64 MB clipboard size, though issue happens even with 3 MB clipboard size.

Having a image copied to clipboard will cause Synergy to get stuck in a disconnect/reconnect loop:

[2022-02-23T08:25:20] INFO: starting client
[2022-02-23T08:25:20] INFO: log level: INFO
[2022-02-23T08:25:20] INFO: service command updated
[2022-02-23T08:25:20] INFO: starting new process
[2022-02-23T08:25:20] INFO: activeDesktop:Default
[2022-02-23T08:25:20] INFO: starting new process
[2022-02-23T08:25:21] NOTE: started client
[2022-02-23T08:25:21] NOTE: connecting to '<SNIP local IP>': <SNIP local IP>:<SNIP local port>
[2022-02-23T08:25:21] INFO: service status: active
[2022-02-23T08:25:21] NOTE: server fingerprint: <SNIP server fingerprint>
[2022-02-23T08:25:21] INFO: connected to secure socket
[2022-02-23T08:25:21] INFO: server tls certificate info: /CN=Synergy
[2022-02-23T08:25:21] INFO: network encryption protocol: TLSv1.3
[2022-02-23T08:25:23] WARNING: failed to connect to server: Timed out
[2022-02-23T08:25:24] NOTE: connecting to '<SNIP local IP>': <SNIP local IP>:<SNIP local port>
[2022-02-23T08:25:24] NOTE: server fingerprint: <SNIP server fingerprint>
[2022-02-23T08:25:24] INFO: connected to secure socket
[2022-02-23T08:25:24] INFO: server tls certificate info: /CN=Synergy
[2022-02-23T08:25:24] INFO: network encryption protocol: TLSv1.3
[2022-02-23T08:25:26] WARNING: failed to connect to server: Timed out
[2022-02-23T08:25:27] NOTE: connecting to '<SNIP local IP>': <SNIP local IP>:<SNIP local port>
[2022-02-23T08:25:27] NOTE: server fingerprint: <SNIP server fingerprint>
[2022-02-23T08:25:27] INFO: connected to secure socket
[2022-02-23T08:25:27] INFO: server tls certificate info: /CN=Synergy
[2022-02-23T08:25:27] INFO: network encryption protocol: TLSv1.3
[2022-02-23T08:25:29] WARNING: failed to connect to server: Timed out
[2022-02-23T08:25:30] NOTE: connecting to '<SNIP local IP>': <SNIP local IP>:<SNIP local port>
[2022-02-23T08:25:30] NOTE: server fingerprint: <SNIP server fingerprint>
[2022-02-23T08:25:30] INFO: connected to secure socket
[2022-02-23T08:25:30] INFO: server tls certificate info: /CN=Synergy
[2022-02-23T08:25:30] INFO: network encryption protocol: TLSv1.3
[2022-02-23T08:25:32] WARNING: failed to connect to server: Timed out
[2022-02-23T08:25:33] NOTE: connecting to '<SNIP local IP>': <SNIP local IP>:<SNIP local port>
[2022-02-23T08:25:33] NOTE: server fingerprint: <SNIP server fingerprint>
[2022-02-23T08:25:33] INFO: connected to secure socket
[2022-02-23T08:25:33] INFO: server tls certificate info: /CN=Synergy
[2022-02-23T08:25:33] INFO: network encryption protocol: TLSv1.3
[2022-02-23T08:25:33] INFO: service command updated
[2022-02-23T08:25:33] INFO: process started but command is empty, shutting down
[2022-02-23T08:25:33] INFO: got ipc shutdown message
[2022-02-23T08:25:34] NOTE: stopped client

Only way to resolve that I've found is to clear the image from the clipboard (e.g. by copying text into it) and restarting both server and client.

Edited by R_N
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  • 1 month later...
  • Synergy Team
Daniel Evenson

Hi R_N,

Could you please share a copy of the debug1 and/or debug2 log? There may be some information the debug that will help resolve your issue.

Also, please feel free to open a support ticket if you prefer to share the logs privately (rather than in this public forum). https://symless.com/synergy/contact-support

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