Synergy 2 on Linux Can't Send Profile Snapshot

[Sean12312]

[ Service ] [2018-07-16T15:34:41] info: Session monitor stopped
[ Service ] [2018-07-16T15:34:41] debug: ignoring core process shutdown request, core is not running
[ Service ] [2018-07-16T15:34:41] debug: ignoring core process shutdown request, core is not running
[ Service ] [2018-07-16T15:34:41] debug: ignoring core process shutdown request, core is not running
[ Service ] [2018-07-16T15:34:41] debug: service log file path: /var/log/synergy/synergy-service.log
[ Service ] [2018-07-16T15:34:41] debug: install dir: /usr/bin
[ Service ] [2018-07-16T15:34:41] info: starting service...
[ Router  ] [2018-07-16T15:34:41] debug: binding to 0.0.0.0:24802
[ Router  ] [2018-07-16T15:34:41] debug: Initialized
[ Service ] [2018-07-16T15:34:41] debug: setting core uid from config: 1000
[ Service ] [2018-07-16T15:34:41] info: Session monitor started
[ Service ] [2018-07-16T15:34:41] info: Active X session changed from "--" to "c2"
[ Service ] [2018-07-16T15:34:41] info: Active X session user changed from "--" to "1000"
[ Service ] [2018-07-16T15:34:41] info: Active X session display changed from "--" to ":0"
[ Service ] [2018-07-16T15:34:41] debug: creating rpc endpoints
[ Service ] [2018-07-16T15:34:41] debug: rpc endpoints created
[ Config  ] [2018-07-16T15:34:49] debug: connected to background service
[ Config  ] [2018-07-16T15:34:49] debug: sending uid to service: 1000
[ Service ] [2018-07-16T15:34:49] debug: setting core uid from rpc: 1000
[ Config  ] [2018-07-16T15:34:49] debug: saying hello to background service
[ Service ] [2018-07-16T15:34:49] debug: saying hello to config ui
[ Service ] [2018-07-16T15:34:49] info: Tray process connected
[ Config  ] [2018-07-16T15:34:49] debug: new added screen pos: 257 161
[ Service ] [2018-07-16T15:34:49] error: can't send profile snapshot, not yet received from cloud
[ Config  ] [2018-07-16T15:34:50] debug: current version is update to date
[ Service ] [2018-07-16T15:34:52] debug: starting core server process
[ Service ] [2018-07-16T15:34:52] error: failed to start server core process: Can't find screen with ID: -1
[ Config  ] [2018-07-16T15:34:52] warning: sharing from computer that is not connected

https://synergy-logs.symless.com/e5659cb7668a3232aa8b0473000f67d7/logs/8046-2018-07-16T15-36-03.log

 

Can anybody provide any feedback on this error, with possible work around solutions. An idea of what the actual problem is.

[sholan]

Can you please provide us with more information on your setup ?

(Linux is a vast thing, Distro name + version would maybe give someone the opportunity to help you)

[Sean12312]

$ uname -a
Linux scorpion 4.17.5-1-ARCH #1 SMP PREEMPT Sun Jul 8 17:27:31 UTC 2018 x86_64 GNU/Linux
$ cat /lib/systemd/system/synergy.service
[Unit]
Description=Synergy Service
After=network.target

[Service]
Type=simple
Restart=always
RestartSec=0
SyslogLevel=err
Environment=DISPLAY=:0
ExecStart=/usr/bin/synergy-service

[Install]
WantedBy=multi-user.target
$ cat Synergy.conf
[General]
profileId=8036
screenId=15921
userId=8046
userToken=QyqoIRVd1vPJAsx-HpH6IJbh

Sure, I am running Arch Linux. I've installed the latest Synergy 2 Beta 2 from the debian package (synergy_2.0.12.beta~b74+0b61673b_amd64.deb). Additionally I am running KDE window manager.

[Sean12312]

Any suggestions?

[Tampa]

This is also happening for me across three systems, I sent the logs in. Until fixed Synergy is unusable.

[Sean12312]

Is there any ETA on when this could get resolved? Is it a bug that Symless is working on?