Hevdelurn Posted July 4, 2018 Share Posted July 4, 2018 So back in March I purchased Synergy 2 after watching an ad on Linus Tech Tips. I got onto my profile and downloaded it to try it out and it worked fine. Later when Synergy 2 returned to beta and they gave purchasers of Synergy 2 a copy of Synergy 1 I logged in and was about to download it just fine as well. A few days ago I was trying to download it again, but I ran into a problem. After logging in the only page I see when selecting the 'Account' button at symless.com is this page: https://symless.com/purchase/payment and it asks me to purchase Synergy 1. I asked my friend to log into his own account and he was able to see everything perfectly fine and redownload either program. I don't have an email to prove I have purchased it, but I do have a receipt on my paypal account. Link to comment Share on other sites More sharing options...
Hevdelurn Posted July 4, 2018 Author Share Posted July 4, 2018 To clarify really quick, when I said, "I don't have an email to prove I have purchased it" I meant I don't have an invoice. The email I used to create my account is also the email I used through paypal. Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted July 4, 2018 Synergy Team Share Posted July 4, 2018 Hey, sorry about that, I fixed your account for you. Could you check now? Link to comment Share on other sites More sharing options...
Hevdelurn Posted July 4, 2018 Author Share Posted July 4, 2018 7 hours ago, Nick Bolton said: Hey, sorry about that, I fixed your account for you. Could you check now? Thank you, I'm able to access everything again! Edit: I can see and download Synergy 1 just fine, but I can't access Synergy 2 actually. Is that because it was moved back into Beta? Link to comment Share on other sites More sharing options...
Hevdelurn Posted July 4, 2018 Author Share Posted July 4, 2018 Sorry for the multiple posts, I would edit my last message if I could. I just realized I could pick which version I wanted after I hit the download button, sorry about that! Link to comment Share on other sites More sharing options...
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