Buddy 0 Posted June 6, 2018 Share Posted June 6, 2018 I selected the Pro version and went through the payment process but the system charged me for the Basic version. I was pretty clear that I wanted the $39 Pro version. So I issued a Support ticket and asked. I am still waiting on a response and my transaction was this past Monday. It is disappointing that I am still waiting. I have not downloaded any software and I am getting frustrated that no one but me seems to see a problem here. I don't like airing the dirty laundry like this but I need an answer or I need my money back. Thanks Buddy Link to post Share on other sites
jml 50 Posted June 6, 2018 Share Posted June 6, 2018 Support ( and Nick ) will see this request here, and I'm sure they'll help. Sorry for the mix-up! Link to post Share on other sites
Synergy Team Nick Bolton 403 Posted June 6, 2018 Synergy Team Share Posted June 6, 2018 Sorry for the delay! We’ll get to your ticket soon. Thanks for your patience. Link to post Share on other sites
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