Jump to content

How long before Support responds to an issue?


Recommended Posts

I selected the Pro version and went through the payment process but the system charged me for the Basic version.

I was pretty clear that I wanted the $39 Pro version.  So I issued a Support ticket and asked.  I am still waiting on a response and my transaction was this past Monday.

It is disappointing that I am still waiting.  I have not downloaded any software and I am getting frustrated that no one but me seems to see a problem here.

I don't like airing the dirty laundry like this but I need an answer or I need my money back.



Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...